Hi Courtney, How about trying these simple things first, before repairing or re-installing Jaws: Try these one at a time, and see if the problem persists after taking each action.
1. Try unloading, then reloading Jaws . 2. Try re-booting the computer. 3. From the Jaws application window, open the options menu, and arrow to manage applications settings and press enter In this dialogue you will be presented with a list of applications that you have changed Jaws settings for. Uncheck any boxes that are checked, and then okay your way out of the dialogue. Next, unload and then reload Jaws and see if the problem persists. If you need further assistance, just sing out! HTH, Rick Justice Tomorrow's another day, another way! and if tomorrow never comes, problem solved! ----- Original Message ----- From: "Ritz, Courtney L. (GSFC-7200)" <courtney.l.r...@nasa.gov> To: <jaws-users-list@jaws-users.com> Sent: Wednesday, August 24, 2016 5:47 PM Subject: [JAWS-Users] Resetting JAWS 15 to its default settings? Hi all, Well, somehow, today at work, I discovered that JAWS wouldn't read anything whatsoever in Firefox. The whole page sounds blank to me, and JAWS souldn't read any of the menu items either. So I assumed the latest Firefox update they pushed to our computers might have been the problem. However, later, I noticed that some other applications are having similar problems. I suddenly can't read my calendar appointments in Outlook 2013, and a couple menus in IE won't read properly either. So I thought I'd try setting JAWS back to its defaults, in the event that I might have inadvertently screwed something up by accident somewhere. But I can't find where in JAWS 15 to do that. Any suggestions? Tomorrow, I might see about just reinstalling it, but I was hoping to figure out what setting might've been goofed up first. And obviously I need to upgrade to 17. Just waiting on the procurement to go through. Courtney For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
