Ah, on tom’s IE11 problem, there may be a reason for the difference, but I 
haven’t checked with him, now that he’s solved it. I’m wondering if he has a 
Windows Home system. Mine is Windows Pro. A techy told me today that the 
solution I posted works for Pro but not very long for Home. For some reason, MS 
has trickier ways of infiltrating the insidious win10 notification into Windows 
Home systems.

From: Maria Campbell [mailto:[email protected]]
Sent: Friday, January 29, 2016 5:42 PM
To: [email protected]
Subject: Re: Menu choices suddenly limited in IE11

I have no such problem, but I keep wondering why so many of us have so many 
different issues.
For one thing I want nothing to do with Chrome at this time, so that's not a 
factor with me.
I'm just simply amazed at the level of such differing situations, such as the 
horrible time Tom Beller has had with IE 11.



Maria Campbell

[email protected]<mailto:[email protected]>



When the power of love overcomes the love of power, the world will know peace.

--Attributed to Jimi Hendrix
On 1/29/2016 4:32 PM, Adrian Spratt wrote:
After installing the latest release of JAWS 17, I’m getting limited menu access 
in IE11. For example, if I press the alt key to bring up the file menus, only 
“file” and “help” are available. With the JAWS cursor, I know edit, favorites, 
etc., are there, but I can’t access them.

I can get to favorites with alt-a. Here again, however, I encounter this weird 
binary situation where only two “favorites” are available to me.

I’m having a similar experience with Chrome with the right-mouse-click menu on 
links. (this undoubtedly explains the problem I had yesterday following Brian’s 
suggestion for handling PDF files in Chrome.)

I say this all occurred after I installed the current JAWS 17 release, but I’m 
not sure it’s the cause. I’m pretty sure I went into IE after installing the 
update and initially had no problems.

I also found this morning that JAWS wasn’t reading character-by-character in 
Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 
repair and a JAWS repair using the .exe file for the current release. However, 
these fixes made no difference to IE.

For the record, I also ran a Malwarebytes scan, and no problems were detected. 
Also, I’ve had no Windows updates in the past two days.

I lean toward thinking this is a JAWS problem. Has anyone experienced it and, 
if so, did you find a fix?


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