I hit Alt and down arrow, and there are all of those menu options with Windows 
10, Internet Explorer 11 and JAWS 17. 

Bye for now,

Carolyn


-----Original Message-----
From: Brad Martin [mailto:[email protected]] 
Sent: Friday, January 29, 2016 9:15 PM
To: [email protected]
Subject: Re: Menu choices suddenly limited in IE11

Adrian,

This is interesting. (I'm sure not for you." So you say the only options you 
have are File and Help on the menu bar. Do you have options that say nothing at 
all? That is, if you're on file, and you right arrow, does JAWS immediately say 
Help, or do you get nothing about four times, and then on the fifth right arrow 
get Help? I'm wondering if you have items which just aren't being read, or if 
you're being skipped over the ones in between. Does my question make sense? By 
the way, somebody mentioned the virtual cursor being turned off all the time, 
so I manually turned off mine and the menu itself still works normally. So I 
don't think that's your problem.

Brad


On 1/29/2016 4:32 PM, Adrian Spratt wrote:


        After installing the latest release of JAWS 17, I’m getting limited 
menu access in IE11. For example, if I press the alt key to bring up the file 
menus, only “file” and “help” are available. With the JAWS cursor, I know edit, 
favorites, etc., are there, but I can’t access them. 



        I can get to favorites with alt-a. Here again, however, I encounter 
this weird binary situation where only two “favorites” are available to me. 



        I’m having a similar experience with Chrome with the right-mouse-click 
menu on links. (this undoubtedly explains the problem I had yesterday following 
Brian’s suggestion for handling PDF files in Chrome.)



        I say this all occurred after I installed the current JAWS 17 release, 
but I’m not sure it’s the cause. I’m pretty sure I went into IE after 
installing the update and initially had no problems. 



        I also found this morning that JAWS wasn’t reading 
character-by-character in Word 2010. Fortunately, I fixed this problem by a 
combination of Office 2010 repair and a JAWS repair using the .exe file for the 
current release. However, these fixes made no difference to IE.



        For the record, I also ran a Malwarebytes scan, and no problems were 
detected. Also, I’ve had no Windows updates in the past two days.



        I lean toward thinking this is a JAWS problem. Has anyone experienced 
it and, if so, did you find a fix?


--
Brad Martin
[email protected] <mailto:[email protected]> My Facebook page where I 
post online shopping coupons and deals: facebook.com/ucoupons 
<http://www.facebook.com/ucoupons>
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