What version of Microsoft Office are you running?

 

: Melissa Stott [mailto:[email protected]] 
Sent: Friday, January 29, 2016 4:24 PM
To: [email protected]
Subject: Re: Menu choices suddenly limited in IE11

 

Well, for my curiosity. I went in to internet explorer 11, and pressed the alt 
key.  All of my menu choices are there.  I am running the latest version of 
Jaws17.  So, no problems on my end so far.

 

From: Bill White <mailto:[email protected]>

Sent: Friday, January 29, 2016 7:14 PM

To: [email protected] <mailto:[email protected]>

Subject: Re: Menu choices suddenly limited in IE11

 

Hi, Maria. There are quite a few different computers out there, a couple of 
different processors, and different graphics cards. These can all create issues 
with screen readers. I'm sure someone will enumerate more as well.

Bill White [email protected] <mailto:[email protected]> 

----- Original Message ----- 

From: Maria Campbell <mailto:[email protected]>

To: [email protected] <mailto:[email protected]>

Sent: Friday, January 29, 2016 2:42 PM

Subject: Re: Menu choices suddenly limited in IE11

 

I have no such problem, but I keep wondering why so many of us have so many 
different issues.
For one thing I want nothing to do with Chrome at this time, so that's not a 
factor with me.
I'm just simply amazed at the level of such differing situations, such as the 
horrible time Tom Beller has had with IE 11.
 



Maria Campbell
[email protected] <mailto:[email protected]> 
 
When the power of love overcomes the love of power, the world will know peace.
--Attributed to Jimi Hendrix

On 1/29/2016 4:32 PM, Adrian Spratt wrote:

After installing the latest release of JAWS 17, I’m getting limited menu access 
in IE11. For example, if I press the alt key to bring up the file menus, only 
“file” and “help” are available. With the JAWS cursor, I know edit, favorites, 
etc., are there, but I can’t access them. 

 

I can get to favorites with alt-a. Here again, however, I encounter this weird 
binary situation where only two “favorites” are available to me. 

 

I’m having a similar experience with Chrome with the right-mouse-click menu on 
links. (this undoubtedly explains the problem I had yesterday following Brian’s 
suggestion for handling PDF files in Chrome.)

 

I say this all occurred after I installed the current JAWS 17 release, but I’m 
not sure it’s the cause. I’m pretty sure I went into IE after installing the 
update and initially had no problems. 

 

I also found this morning that JAWS wasn’t reading character-by-character in 
Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 
repair and a JAWS repair using the .exe file for the current release. However, 
these fixes made no difference to IE.

 

For the record, I also ran a Malwarebytes scan, and no problems were detected. 
Also, I’ve had no Windows updates in the past two days.

 

I lean toward thinking this is a JAWS problem. Has anyone experienced it and, 
if so, did you find a fix?




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database 12950 (20160129) __________

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__________ Information from ESET NOD32 Antivirus, version of virus signature 
database 12950 (20160129) __________

The message was checked by ESET NOD32 Antivirus.

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