jaws 17 turns off the vertual curcer all the time. it happens in ie11, firefox, and thunderbird. this happens all the time and jaws won't read anything until i hit incert z to turn it back on.

On 1/29/2016 4:42 PM, Maria Campbell wrote:
I have no such problem, but I keep wondering why so many of us have so many different issues.
For one thing I want nothing to do with Chrome at this time, so that's not a factor with me.
I'm just simply amazed at the level of such differing situations, such as the horrible time Tom Beller has had with IE 11.
 
Maria Campbell
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On 1/29/2016 4:32 PM, Adrian Spratt wrote:

After installing the latest release of JAWS 17, I’m getting limited menu access in IE11. For example, if I press the alt key to bring up the file menus, only “file” and “help” are available. With the JAWS cursor, I know edit, favorites, etc., are there, but I can’t access them.

 

I can get to favorites with alt-a. Here again, however, I encounter this weird binary situation where only two “favorites” are available to me.

 

I’m having a similar experience with Chrome with the right-mouse-click menu on links. (this undoubtedly explains the problem I had yesterday following Brian’s suggestion for handling PDF files in Chrome.)

 

I say this all occurred after I installed the current JAWS 17 release, but I’m not sure it’s the cause. I’m pretty sure I went into IE after installing the update and initially had no problems.

 

I also found this morning that JAWS wasn’t reading character-by-character in Word 2010. Fortunately, I fixed this problem by a combination of Office 2010 repair and a JAWS repair using the .exe file for the current release. However, these fixes made no difference to IE.

 

For the record, I also ran a Malwarebytes scan, and no problems were detected. Also, I’ve had no Windows updates in the past two days.

 

I lean toward thinking this is a JAWS problem. Has anyone experienced it and, if so, did you find a fix?



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