Bank America is making changes to their Web site. Hopefully they will have
things straightened out soon. Tom
-----Original Message-----
From: Stan Holdeman via Jfw
Sent: Tuesday, May 19, 2015 7:08 AM
To: The Jaws for Windows support list.
Cc: Stan Holdeman
Subject: Re: Bank of America website
Not quite the same, but the last 2 days, I was unable to print from 2
unrelated, secure financial web sites, one banking and one brokerage.
These were printing tasks I have often done in the past. It said website
error--unable to print.
Stan
-----Original Message-----
From: Adrian Spratt via Jfw
Sent: Tuesday, May 19, 2015 9:15 AM
To: The Jaws for Windows support list.
Cc: Adrian Spratt
Subject: Bank of America website
Hi. This morning I'm unable to access a credit card account at Bank of
America. After logging in and clicking on the text version of my latest
statement, I get a message to the effect, "We're unable to complete your
request at this time." I've had this problem in the past at BofA with IE.
After I got that message numerous times, a bank tech support rep determined
I could access the account with Firefox. As far as she was concerned, that
was sufficient. Since then, I've been able to access the account with IE.
However, this morning neither browser works.
Does anyone else have this experience? Any suggestions? Several people here
have reported positive online experiences with BofA, but I always find it
frustrating.
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