I don't think it's just bank of America.
This past weekend, I got my utility bill in the email, and I went to
check it, and I got the same message as Adrian described.

I wonder if all these different sites are just making changes preparing for y2k.
:)

On 5/19/15, Drew Hunthausen via Jfw <[email protected]> wrote:
> I no longer have an account with BofA, but I also experienced this kind of
> thing when I did. There would be certain times when the site just wouldn't
> cooperate at all. Support was not able to give me any help, it seemed to
> have to do with the day and time I tried to access, was never able to find
> a
> pattern.
>
> -----Original Message-----
> From: Jfw [mailto:[email protected]] On Behalf Of Adrian Spratt
> via Jfw
> Sent: Tuesday, May 19, 2015 6:15 AM
> To: The Jaws for Windows support list.
> Cc: Adrian Spratt
> Subject: Bank of America website
>
> Hi. This morning I'm unable to access a credit card account at Bank of
> America. After logging in and clicking on the text version of my latest
> statement, I get a message to the effect, "We're unable to complete your
> request at this time." I've had this problem in the past at BofA with IE.
> After I got that message numerous times, a bank tech support rep determined
> I could access the account with Firefox. As far as she was concerned, that
> was sufficient. Since then, I've been able to access the account with IE.
> However, this morning neither browser works.
>
> Does anyone else have this experience? Any suggestions? Several people here
> have reported positive online experiences with BofA, but I always find it
> frustrating.
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