I'm sure they have a reason, but that is what I was told. On 5/19/15, Carolyn Arnold via Jfw <[email protected]> wrote: > Right now, it's charter.net. Why would they bother for com? > > GIFT (God is forever true), > > Carolyn > > ----- Original Message ----- > From: "Kimsan Song via Jfw" <[email protected]> > To: "The Jaws for Windows support list." <[email protected]> > Cc: "Kimsan Song" <[email protected]> > Sent: Tuesday, May 19, 2015 2:25 PM > Subject: Re: Bank of America website > > >> Changing websites are not always for the better;however, I can only >> hope. It will be 50/50, it will work or not. >> >> Charter is switching from charter.com over to charter.net or is it the >> other way around, so let's see how that goes.At least with the tech >> dudes I've spoken with at BOfA was terrible. >> >> I don't complain, because I have better things to do like raise my 3 >> daughters, eat food and sleep lol. Anyways, I just find work-arounds >> because no matter how many times I state accessibility to particular >> folks, nothing is done after checking back in several months later. >> It's akinda to if I want something done right, I will do it myself. >> >> The BOfA site is 99% accessible btw, it's just that stupid combobox >> lol. That's another reason why I don't make much of a fuss, as it's >> just one thing for me, so why die on that hill. >> >> Adrian made a good point though, let them know. >> >> On 5/19/15, Adrian Spratt via Jfw <[email protected]> wrote: >>> I've just reported my problem by phone to BofA's tech support staff. The >>> woman I spoke to took great care to note the exact nature of my >>> experience. >>> I mentioned that other screenreader users are also having access >>> problems, >>> which she also noted. I'd encourage anyone else having access problems >>> with >>> BofA to do the same. As she mentioned, and as others have noted here, >>> BofA >>> is changing its website, so this may be the ideal time to get everything >>> fixed. I got to tech support via the phone number on my credit card. >>> Their >>> automated voice system seems pretty good at detecting the kind of >>> assistance >>> required. >>> >>> -----Original Message----- >>> From: Jfw [mailto:[email protected]] On Behalf Of Kimsan >>> Song >>> via Jfw >>> Sent: Tuesday, May 19, 2015 12:40 PM >>> To: The Jaws for Windows support list. >>> Cc: Kimsan Song >>> Subject: Re: Bank of America website >>> >>> I went paperless for as many as I could. All these different account >>> numbers they ask for when doing something simple as checking a >>> balance, I do not remember. >>> >>> But, I'm glad that Adrian brought bank of America to the forfront >>> because with my mortgage, there is this combobox where you mustselect >>> the type of payment for example, US mail, telephone, etc. I cannot >>> access the options there. I've done alt down arrow, enter on the >>> combobox, down arrow, I've tried everything but tandom. lol. >>> >>> Adrian, sorry for hijacking the thread, but thoughts anyone? >>> >>> On 5/19/15, Maria Campbell via Jfw <[email protected]> wrote: >>>> y2k? Again? Smile. >>>> Thank goodness for telephone banking. >>>> >>>> >>>> On 5/19/2015 12:05 PM, Kimsan Song via Jfw wrote: >>>>> I don't think it's just bank of America. >>>>> This past weekend, I got my utility bill in the email, and I went to >>>>> check it, and I got the same message as Adrian described. >>>>> >>>>> I wonder if all these different sites are just making changes >>>>> preparing >>>>> for y2k. >>>>> :) >>>>> >>>>> On 5/19/15, Drew Hunthausen via Jfw <[email protected]> wrote: >>>>>> I no longer have an account with BofA, but I also experienced this >>>>>> kind >>>>>> of >>>>>> thing when I did. There would be certain times when the site just >>>>>> wouldn't >>>>>> cooperate at all. Support was not able to give me any help, it seemed >>>>>> to >>>>>> have to do with the day and time I tried to access, was never able to >>>>>> find >>>>>> a >>>>>> pattern. >>>>>> >>>>>> -----Original Message----- >>>>>> From: Jfw [mailto:[email protected]] On Behalf Of Adrian >>>>>> Spratt >>>>>> via Jfw >>>>>> Sent: Tuesday, May 19, 2015 6:15 AM >>>>>> To: The Jaws for Windows support list. >>>>>> Cc: Adrian Spratt >>>>>> Subject: Bank of America website >>>>>> >>>>>> Hi. This morning I'm unable to access a credit card account at Bank >>>>>> of >>>>>> America. After logging in and clicking on the text version of my >>>>>> latest >>>>>> statement, I get a message to the effect, "We're unable to complete >>>>>> your >>>>>> request at this time." I've had this problem in the past at BofA with >>>>>> IE. >>>>>> After I got that message numerous times, a bank tech support rep >>>>>> determined >>>>>> I could access the account with Firefox. As far as she was concerned, >>>>>> that >>>>>> was sufficient. Since then, I've been able to access the account with >>>>>> IE. >>>>>> However, this morning neither browser works. >>>>>> >>>>>> Does anyone else have this experience? Any suggestions? Several >>>>>> people >>>>>> here >>>>>> have reported positive online experiences with BofA, but I always >>>>>> find >>>>>> it >>>>>> frustrating. >>>>>> -------------- next part -------------- >>>>>> An HTML attachment was scrubbed... >>>>>> URL: >>>>>> <http://lists.the-jdh.com/pipermail/jfw_lists.the-jdh.com/attachments/201505 >>>>>> 19/ef7ae800/attachment.html> >>>>>> _______________________________________________ >>>>>> Jfw mailing list >>>>>> [email protected] >>>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Jfw mailing list >>>>>> [email protected] >>>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>>>> >>>>> >>>>> _______________________________________________ >>>>> Jfw mailing list >>>>> [email protected] >>>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>>> >>>> >>>> -- >>>> >>>> Sunny Day >>>> Maria Campbell >>>> [email protected] >>>> >>>> Somewhere, something incredible is waiting to be known. >>>> Blaise Pascal >>>> >>>> _______________________________________________ >>>> Jfw mailing list >>>> [email protected] >>>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>>> >>> >>> _______________________________________________ >>> Jfw mailing list >>> [email protected] >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>> >>> _______________________________________________ >>> Jfw mailing list >>> [email protected] >>> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >>> >> >> _______________________________________________ >> Jfw mailing list >> [email protected] >> http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com > > > _______________________________________________ > Jfw mailing list > [email protected] > http://lists.the-jdh.com/mailman/listinfo/jfw_lists.the-jdh.com >
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