> 1. For polling to work you need to set things up at the account
> level, which it appears you have done, and also set a global option.
> 
> The global option is found under:
> 
>      - [global] settings
>        - network
>          - background sync

Thank you for replying.

This seem to be an Android configuration? Or is it a K-9 Mail one? I'm
not so familiar with Android details because I don't use one. So I must
say things as clear as possible to my friend. I'll be able to try myself
to find this background sync configuration only in a few days, but if
things seems to be easy enough I'll send them as SMS.

> 2. What are your "outgoing server" settings?

The server configuration that I use were found in official Microsoft
pages. So I assume they are as correct as possible:

1. Receiving (and it worked, although the automatic pooling did not
work)
   a. IMAP server -> imap-mail.outlook.com
   b. port -> 993
   c. secure connection -> yes, SSL

2. Sending:
   a. SMTP server-> smtp-mail.outlook.com
   b. port -> 587
   c. auth-> yes
   d. secure connection-> TLS
   e. nome do usuário -> [username]@hotmail.com  (full email address as
   username)

There was 3 messages in the outgoing folder. When I chose the option in
its menu and chose the option to "send messages now", K-9 tried to send
them. But after a few seconds it shows an error message saying that it
failed, but gives no information about what failed. I have repeated this
try a few times after assuring the Internet connection was working with
other programs and with a manual pool for new mail. No use.



> > Date: Saturday, January 23, 2016 08:57:06 -0300
> > From: Balaco Baco <[email protected]>
> >
> > Still no answer... :(
> > 
> > Is there any other user here that has a hotmail account with K-9?
> > Please point me what you think might be missing. Or show me all the
> > configurations you use in K-9, just as a working example. I have
> > tried all I know more than 2 times, and restarting from scratch,
> > no use. No configuration of K-9 seems to be missing for me, or it
> > is hiding somewhere I can't ever see it.
> > 
> > Please help
> > 
> > 
> > On Wed, Jan 20, 2016, at 12:18, Balaco Baco wrote:
> >> Hello,
> >> 
> >> recently I have installed K-9 in a friend's phone with Android,
> >> hoping that it would be easier to talk by email. Her account is
> >> @hotmail.com, and I have configured K-9 server settings myself
> >> (since she was initially unable to completely follow all the
> >> needed settings, although I have sent her).
> >> 
> >> I was also unable to get it completely working in her phone,
> >> correctly.
> >> 
> >> Right now I have two problems:
> >> 
> >> 1. IMAP server settings are correct, Internet conection is
> >> available, and all K-9 settings related to receiving messages (or
> >> so I think) are set. We choose to look for new mail every 10
> >> minutes, and to play a sound. But more than 30 minutes passed
> >> without K9 checking the message I sent. Manually opening K9 and
> >> checking for new messages received my test message on the first
> >> try! Why isn't K-9 doing it alone?
> >> 
> >> 2. SMTP settings are now working, although they are set with the
> >> correct and official values for a hotmail account. When I set
> >> (and now resetted a few times) SMTP settings no error is shown.
> >> But now there are 2 messages on the output box that are not sent.
> >> I choose the menu option to send the out messages, after a few
> >> seconds an error that ONLY says "some messages could not be
> >> sent". I recheck the SMTP settings, no problem is found but the
> >> situation does not change. What can I do here?? No clear error is
> >> shown, Internet connection is working fine (tested with browser,
> >> at least, at the same time we try with K-9), but K-9 can't send
> >> any message.
> >> 
> >> Please give me clear instructions to find where the problem is or
> >> to make a nice message appear (more informative, as it wasn't
> >> much). Or where should I look for wrong settings (I've been
> >> familiar enough with computers and mail managers for years, the
> >> difficulty should not be related to this kind of problem).
> >> 
> >> Thank you
> >> 
> >> -- 
> >>   Balaco
> >> 
> >> 
> >> -- 
> ------------ End Original Message ------------
> 
> 
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