The "background sync" option is under the K-9 settings. Follow down the selections that I showed.
The outgoing mail server settings that you indicate are not the options that K-9 offers, rather - I suspect - what hotmail indicates you should be selecting. What do you *actually* have set in K-9 on the android device. Also, what version of K-9, and (less important) Android release, are you using? > Date: Saturday, January 23, 2016 11:19:44 -0300 > From: Balaco Baco <[email protected]> > > >> 1. For polling to work you need to set things up at the account >> level, which it appears you have done, and also set a global >> option. >> >> The global option is found under: >> >> - [global] settings >> - network >> - background sync > > Thank you for replying. > > This seem to be an Android configuration? Or is it a K-9 Mail one? > I'm not so familiar with Android details because I don't use one. > So I must say things as clear as possible to my friend. I'll be > able to try myself to find this background sync configuration only > in a few days, but if things seems to be easy enough I'll send > them as SMS. > >> 2. What are your "outgoing server" settings? > > The server configuration that I use were found in official > Microsoft pages. So I assume they are as correct as possible: > > 1. Receiving (and it worked, although the automatic pooling did not > work) > a. IMAP server -> imap-mail.outlook.com > b. port -> 993 > c. secure connection -> yes, SSL > > 2. Sending: > a. SMTP server-> smtp-mail.outlook.com > b. port -> 587 > c. auth-> yes > d. secure connection-> TLS > e. nome do usuário -> [username]@hotmail.com (full email > address as username) > > There was 3 messages in the outgoing folder. When I chose the > option in its menu and chose the option to "send messages now", > K-9 tried to send them. But after a few seconds it shows an error > message saying that it failed, but gives no information about what > failed. I have repeated this try a few times after assuring the > Internet connection was working with other programs and with a > manual pool for new mail. No use. > > > >> > Date: Saturday, January 23, 2016 08:57:06 -0300 >> > From: Balaco Baco <[email protected]> >> > >> > Still no answer... :( >> > >> > Is there any other user here that has a hotmail account with >> > K-9? Please point me what you think might be missing. Or show >> > me all the configurations you use in K-9, just as a working >> > example. I have tried all I know more than 2 times, and >> > restarting from scratch, no use. No configuration of K-9 seems >> > to be missing for me, or it is hiding somewhere I can't ever >> > see it. >> > >> > Please help >> > >> > >> > On Wed, Jan 20, 2016, at 12:18, Balaco Baco wrote: >> >> Hello, >> >> >> >> recently I have installed K-9 in a friend's phone with Android, >> >> hoping that it would be easier to talk by email. Her account is >> >> @hotmail.com, and I have configured K-9 server settings myself >> >> (since she was initially unable to completely follow all the >> >> needed settings, although I have sent her). >> >> >> >> I was also unable to get it completely working in her phone, >> >> correctly. >> >> >> >> Right now I have two problems: >> >> >> >> 1. IMAP server settings are correct, Internet conection is >> >> available, and all K-9 settings related to receiving messages >> >> (or so I think) are set. We choose to look for new mail every >> >> 10 minutes, and to play a sound. But more than 30 minutes >> >> passed without K9 checking the message I sent. Manually >> >> opening K9 and checking for new messages received my test >> >> message on the first try! Why isn't K-9 doing it alone? >> >> >> >> 2. SMTP settings are now working, although they are set with >> >> the correct and official values for a hotmail account. When I >> >> set (and now resetted a few times) SMTP settings no error is >> >> shown. But now there are 2 messages on the output box that are >> >> not sent. I choose the menu option to send the out messages, >> >> after a few seconds an error that ONLY says "some messages >> >> could not be sent". I recheck the SMTP settings, no problem is >> >> found but the situation does not change. What can I do here?? >> >> No clear error is shown, Internet connection is working fine >> >> (tested with browser, at least, at the same time we try with >> >> K-9), but K-9 can't send any message. >> >> >> >> Please give me clear instructions to find where the problem is >> >> or to make a nice message appear (more informative, as it >> >> wasn't much). Or where should I look for wrong settings (I've >> >> been familiar enough with computers and mail managers for >> >> years, the difficulty should not be related to this kind of >> >> problem). >> >> >> >> Thank you >> >> >> >> -- >> >> Balaco >> >> >> >> >> >> -- >> ------------ End Original Message ------------ >> >> >> -- >> -- >> You received this message because you are subscribed to the K-9 >> Mail Users List. >> To post to this group, send email to [email protected] >> To unsubscribe, email [email protected] >> To report an issue with K-9 Mail, visit >> http://code.google.com/p/k9mail/issues/list >> For more options, visit this group at >> http://groups.google.com/group/k-9-mail >> >> --- >> You received this message because you are subscribed to the >> Google Groups "K-9 Mail" group. >> To unsubscribe from this group and stop receiving emails from it, >> send an email to [email protected]. >> For more options, visit https://groups.google.com/d/optout. > > -- > http://www.fastmail.com - Choose from over 50 domains or use your > own ------------ End Original Message ------------ -- -- You received this message because you are subscribed to the K-9 Mail Users List. To post to this group, send email to [email protected] To unsubscribe, email [email protected] To report an issue with K-9 Mail, visit http://code.google.com/p/k9mail/issues/list For more options, visit this group at http://groups.google.com/group/k-9-mail --- You received this message because you are subscribed to the Google Groups "K-9 Mail" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/d/optout.
