On Sun, Jul 22, 2007 at 04:42:03PM -0700, Gregory K. Ruiz-Ade wrote:
> On Jul 22, 2007, at 1:48 AM, [EMAIL PROTECTED] wrote:
> 
> >    Jul 20 02:50:23 sonya sendmail[17098]: l6K773ef017008:
> >    to=<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
> >    ctladdr=<[EMAIL PROTECTED]> (501/501),
> >    delay=02:43:00, xdelay=00:00:00, mailer=relay,
> >    pri=330573, relay=orngca-mls06.dc.rr.com, dsn=4.0.0,
> >    stat=Deferred: Name server: orngca-mls06.dc.rr.com:
> >    host name lookup failure
> >{RR DNS still down; can't resolve kernel-panic.org?}
> >
> >    Jul 20 03:49:34 sonya sendmail[17103]: l6K773ef017008:
> >    to=<[EMAIL PROTECTED]>,<[EMAIL PROTECTED]>,
> >    ctladdr=<[EMAIL PROTECTED]> (501/501),
> >    delay=03:42:11, xdelay=00:00:06, mailer=relay,
> >    pri=420573, relay=orngca-mls06.dc.rr.com. [66.75.160.20],  
> >dsn=2.0.0,
> >    stat=Sent (l6KBGeIF013120 Message accepted for delivery)
> >{Message finally reaches RR.}
> 
> These last two messages are really the significant ones.  You're  
> close in your analysis, but not quite spot on.  the DNS failure is on  
> your machine, when attempting to look up the next-hop mail server,  
> which happens to be the one provided to you by RR.  Very  
> specifically, the first message says "This message is deferred  
> because the name server couldn't find 'orngca-mls06.dc.rr.com'."
> 
> The second message you list here is when everything works again.
> 
> So, there's two possibilities for the problem.  One, is that your DNS  
> server is occasionally not working.  This doesn't seem very likely,  
> because you'd notice it in a lot of other ways. (Connections to  
> anything would fail or take a long time to succeed due to DNS  
> timeouts or failures).
> 
> The other possibility is that the specific server that you've  
> configured your sendmail to relay mail through was temporarily not  
> listed in DNS.  This may happen if RR is rotating servers in or out  
> of service, and you're telling sendmail to point to a specific mail  
> server instead of a generic service name (like Cox uses  
> "smtp.west.cox.net".)
> 
> How do you have sendmail configured to send outbound mail?

The specific server possibility sounds like the right one.
My /etc/mail/sendmail.mc contains the line
(shown broken; actually contains "com')dnl" )

    define(`SMART_HOST',`orngca-mls06.dc.rr.com')
        dnl [scs 03c17][was 03803,02b05]

I'm not sure anymore but I think this line configures outbound mail.

1. How do I determine the generic server names?  I might need advice
to navigate the RR help web pages using lynx. The last time
I tried navigating them I had difficulty.

2. I really would rather use qmail or postfix than sendmail, but
I don't want to lose my configuration, which includes forcing my
From_ and From: lines to be my RR email address.  Without special
effort they used to wind up being addresses that only are meaningful on
my own workstation. From_ was difficult, but years ago it was
common, IIRC, to reject mail where that address was anything unexpected.
You can see what I had to do at
www.speakeasy.org/~straits/kp_sma01509a.txt .
(BTW, sendmail on my workstation is an Elf binary and so doesn't
seem to be an alias for qmail or postfix.)

Thanks
Stewart Strait


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