One of our customers is having a problem with bounced e-mail messages when sending to *some* domains (Clear Channel and Comcast are the two most important ones). I have checked most of the blacklists and our server IP (12.184.45.102) does not appear on any of them.

Here's what one of the bounces from Comcast says:

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Monday, January 21, 2008 12:00 PM
To: <confidential_client_removed>
Subject: QMAIL-BOUNCE

Hi. This is the qmail-send program at greenesthost.com.
I'm afraid I wasn't able to deliver your message to the following addresses.
This is a permanent error; I've given up. Sorry it didn't work out.

<[EMAIL PROTECTED]>:
Connected to 76.96.62.116 but greeting failed.
Remote host said: 554 IMTA17.westchester.pa.mail.comcast.net comcast
12.184.45.102 Comcast BL004 Blocked for spam.  Please see
http://www.comcast.net/help/faq/index.jsp?faq=SecurityMail_Policy18628

--- Enclosed are the original headers of the message.


------ End of Forwarded Message

Reading the first sentence of the first paragraph of the link provided is not encouraging:

"Our filters have determined that email from your mail server has been sent in patterns which are characteristic of spam."

Mailing lists tend to send e-mail out in patterns do they not? Also some people have subscription-type services on their web sites and they send out newsletters and other types of e-mails on a regular basis (this particular client does this), which seems to fall into the definition given above.

Anyone had similar problems with Comcast or other domains/ISPs/hosts? What did you do to solve it?

TIA,

PGA
--
Paul G. Allen, BSIT/SE
Network Administrator
Greenest Host
www.greenesthost.com


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