On Mon, 21 Jan 2008, Paul G. Allen wrote:

One of our customers is having a problem with bounced e-mail messages when sending to *some* domains (Clear Channel and Comcast are the two most important ones)
comcast definately rings a bell, or sorespot :D not as bad as cox, who has horrible spam policies and no technically inclined people running there mail setup.

I have checked most of the blacklists and our server IP (12.184.45.102) does not appear on any of them.
thats a good start but did you specifically check the comcast RBL our just the public ones? they offer there own and a get out of jail page at www.comcastsupport.com/rbl

otherwise if there are continued problems then check if you can send thru your ISP's email server they generally stay off the RBL for a while at a time. a filter to send through your ISP when its a comcast or when you get a 554 error works well.

HTH
Richard Reynolds
[EMAIL PROTECTED]


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