KX-T: UCD question

[Matt Butler]

Quick question for any UCD experts out there.

I have a TVS100 running a custom menu. Call presses 1 for sales and the TVS does a blind transfer to the group. If all agents are busy then the call gets send to the UCD timetable. On expiration of time table, they are supposed to transfer to an overflow extension which I have set to forward automatically to v-mail. Everything works, DISA card play OGM, etc. However on transfer, they are sent back to the auto attendant instead of transferring to voice mail.

Any ideas?

Thanks,

Matt


_________________________________________________________________
KX-T Mailing list --- http://kxthelp.com/
Subscription changes: http://kxthelp.com/mailman/listinfo/kxt