Jim, Get the out of state employee a list of your rollovers individual line numbers and have the call each one and then verify with a live body which line they are on. This should let you know what's happenning then you can observe on the phone system as the dial in. Also, if you have caller ID, you might want to put a butt set on the CO side to to see if you are getting a ring that is being absorbed by the switch.
Kerry Smith ----- Original Message ----- From: "Jim McAtee" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Cc: <[EMAIL PROTECTED]> Sent: Friday, June 25, 2004 3:16 PM Subject: Re: KX-T: Odd Problem > [EMAIL PROTECTED] wrote: > > > Does this happen on all CO lines coming in? If so, is it consistent > > (can you duplicate)? > > It's not happening on all incoming lines. It's difficult to duplicate > from here since it doesn't happen on incoming local calls. We have an > employee located in another state that has been the primary source of > details on the problem. > > > If so, then disconnect the CO from the switch and see if it still > > happens. > > If I disconnect just one CO line, it will roll over to the next line and > may or may not happen. Disconnecting _all_ CO's from the system would > certainly tell me if it's internal, though. > > > If it doesn't then watch the CO buttons to see if 2 lines (one in one > out) > are being used. > > Ahhh.... yes. It would have to use two lines if happening internally, > wouldn't it? > > > > _________________________________________________________________ > KX-T Mailing list --- http://kxthelp.com/ > Subscription changes: http://kxthelp.com/mailman/listinfo/kxt > _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
