Ok. I think we have that one fixed. A combination of poor symptom reporting and lax troubleshooting made the problem look more complex than it was.
It was actually happening only on a single line. The people testing it from inside and outside while watching the phone system must have been confused by other activity in the office using the other CO lines. I found it was reproducable if calling that number locally as well as via long distance. It's my own fault for not doing that earlier. As suggested, somebody in the office must have inadvertently enabled call forwarding on the line as he was attempting to dial the cell phone number. It's been turned off and it now works as expected. See my next message for a similar, but probably an unrelated problem... ----- Original Message ----- From: "Jim McAtee" <[EMAIL PROTECTED]> To: "William C Biggs, MD" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> Sent: Friday, June 25, 2004 5:46 PM Subject: Re: KX-T: Odd Problem > There's nothing unusual in there, but I see your point. It doesn't look > these incoming calls are hitting the system. > > >From this and the suggestions I've gotten offlist, it looks more and more > like call forwarding at McCleod has somehow gotten turned on for several > CO lines. Since there's no relationship between McCleod and the cell > number (from Verizon, if I'm not mistaken) the forwarding was probably > accidentally enabled while someeone was attempting to call the cell phone > number. > > > ----- Original Message ----- > From: "William C Biggs, MD" <[EMAIL PROTECTED]> > To: "'Jim McAtee'" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]> > Sent: Friday, June 25, 2004 5:28 PM > Subject: RE: KX-T: Odd Problem > > > > Have you looked at the SMDR output? > > > > WCB _________________________________________________________________ KX-T Mailing list --- http://kxthelp.com/ Subscription changes: http://kxthelp.com/mailman/listinfo/kxt
