Hello Michael, Having read all the msgs for this thread, there is one thing that I have not heard mentioned and tried.
When you uninstall Legacy, have you also deleted any orphan directories that may still reside on the computer after the uninstall. If you have a rogue file still on the system that is causing the hiccup for the backup, and you do not delete the orphan directories, when you reinstall Legacy, you will keep having the same problem. Kind Regards, Mark > -----Original Message----- > From: [email protected] [mailto:[email protected]] > Sent: Sunday, 13 December 2009 12:08 AM > To: [email protected] > Subject: [LegacyUG] Failure to backup > > I am having a persistent problem with Legacy failing to perform the back > up function. The backup dialog box comes up and I select backup. > Nothing happens and the program shuts down. Is there a memory problem? > Does Legacy latch onto Ram memory, and never let it go? I can easily do > a manual back up by copying my entire data file, but something seems > wrong here. Legacy had me do a reinstall and this seemed to solve the > problem for a day or two but it seems to be back. Any suggestions? Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
