Interesting. Even your failure is not consistent. I had initially suspected things like not enough hard drive space, lack of user permission, and a few others but the way you describe it seems to rule those out. I also would suspect some kind of conflict with another program which seems plausible especially when things work upon an immediate reboot but even that seems inconsistent according to your info.
Dunno. Anyone else got some ideas? Brian in CA -----Original Message----- From: [email protected] [mailto:[email protected]] Sent: Sunday, December 13, 2009 3:23 AM To: [email protected] Subject: Re: [LegacyUG] Failure to backup Thanks for the help. 1. When I shut down Legacy I get the option to backup. I select that, the back up fails and the program shuts down. 2. When I reboot, go directly to Legacy, open it and without doing anything else shut it down, I get the option to back up, the backup succeeds (although the last time I tried this the backup failed) and Legacy shuts down. 3. I already did the reinstall option and it worked Ok for a day or two and it then resumed the described behavior. [email protected] wrote: > > OK, let’s try to further define the problem and what you are > describing as a fix. > > > > 1. First, are you saying “nothing happens and the program shuts > down” something that you expected to happen when you exit Legacy. In > other words, the program “shut down” is not a problem but its just > that you don’t see a backup being created? > > 2. Next, please describe what you mean by rebooting fixes the > problem. Are you saying that if you reboot, start Legacy, and then > immediately exit, it brings up the expected backup windows, and you > can then see the backup being created? > > > > If your answers are what I think they may be, you might be needing to > re-install Legacy and reapply the latest update. Unless Millenia > support chimes in here with a known solution. I’d rather not get into > long winded discussions of what MIGHT be the problem as it would only > confuse everybody including myself. I’m old and can handle only one > thing at a time. “-) > > > > Brian in CA > > PS – Please make sure you messages to the list-server are in PLAIN > TEXT only. No HTML or RichText. Not my rules but its their playground. > > > > > > *From:* [email protected] [mailto:[email protected]] > *Sent:* Saturday, December 12, 2009 4:41 PM > *To:* [email protected] > *Subject:* Re: [LegacyUG] Failure to backup > > > > Thanks. I have every thing checked and I have since I started using > Legacy when 7.0 came out. It really is not a problem to do a back up > outside Legacy. However it used to work perfectly until the last > update. I am using the latest version. It's just that I am wondering > why rebooting my computer provides a temporary fix. > > [email protected] <mailto:[email protected]> wrote: > > My earlier message about making sure you have a check mark on something to > backup still applies but actually there is nothing wrong with using Windows > Explorer to simply make a copy of your family database file with the .fdb > extension. The only things different when using the program's backup function > are: > 1. backups are compressed and archived with a .zip extension > 2. backups can have a time/date stamp in the file name (big > deal...that exists already as part of the NTFS file system on the hard drive. > OK, it is handy and easier to see when its part of the filename.) > 3. The program's utility allows you to include a number of program > preferences and settings files as part of the backup. > 4. It’s a one click solution once you have made your choices (which > thankfully are sticky). > 5. Users begged Millenia to include such a utility and there ain't no > going back. > > Brian in CA > > > -----Original Message----- > From: [email protected] <mailto:[email protected]> > [mailto:[email protected]] > Sent: Saturday, December 12, 2009 7:36 AM > To: [email protected] <mailto:[email protected]> > Subject: Re: [LegacyUG] Failure to backup > > I have tried that and with the same result. It depends how much I use > the program. I can use the backup function if I reboot the computer > (which I assume releases the RAM that was tied up) and use the backup > the very first time I launch Legacy. I have 1 Gig on my computer by the > way. > > [email protected] <mailto:[email protected]> wrote: > > > Have you tried going to File/backup? I use that as opposed to the dialog > > reminder when I close Legacy. Does the same issue or problem occur using > > File/backup? > > Phil > > ----- Original Message ----- > > From: <[email protected]> <mailto:[email protected]> > > To: <[email protected]> > <mailto:[email protected]> > > Sent: Saturday, December 12, 2009 5:38 AM > > Subject: [LegacyUG] Failure to backup > > > > > > I am having a persistent problem with Legacy failing to perform the back > > up function. The backup dialog box comes up and I select backup. > > Nothing happens and the program shuts down. Is there a memory problem? > > Does Legacy latch onto Ram memory, and never let it go? I can easily do > > a manual back up by copying my entire data file, but something seems > > wrong here. Legacy had me do a reinstall and this seemed to solve the > > problem for a day or two but it seems to be back. Any suggestions? > > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
