It still didn't work. Could there be something in my tree itself that is the problem?
I am strongly thinking about starting over with a fresh install and a new tree. I do have my tree saved on a jump drive,. --- On Mon, 1/4/10, Sherry/Support <[email protected]> wrote: > From: Sherry/Support <[email protected]> > Subject: RE: [LegacyUG] All reports freeze program. > To: [email protected] > Date: Monday, January 4, 2010, 4:27 PM > With Legacy closed, go to the > c:\Legacy folder on your hard drive. Delete the Lists.usr > file and give it another try. > > The file will be regenerated when you try running the > report again. > > Thanks for using Legacy. > > Sherry > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > > When replying to this message, please include all previous > correspondence. Thanks. > > > -----Original Message----- > From: CRAIG ROACH, JR. [mailto:[email protected]] > Sent: Sunday, January 03, 2010 11:20 AM > To: [email protected] > Subject: Re: [LegacyUG] All reports freeze program. > > I have the latest build on my Legacy 7 deluxe. > > I go to reports>all reports > file Id. pdf create > name file and save. The report starts up but goes nowhere. I > have to use task manager to close program. > > I have tried all of the suggestions from the error page on > the website. I run check repair. I have uninstalled and > reinstalled, deleted all .usr files and reset defaults. > > > There are no error messages. > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 > 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
