1. After installing Legacy the program will not accept my Customer number so I can't get to the Deluxe edition.
2. I get a dialog box when I try to open the Family File that says: Open Family File To open this Legacy family file, it needs to be copied from the CD (or other non-writeable media) to your hard drive. Legacy can do this if you would like. 1)Select below where you would like to copy the file to. 2)Click on the "Copy and Open File" button to proceed. The family file you are trying to open: X:\Sample.fdb Copy the family file to: C:\LEGACY\Data\Pat\05 03 10-9.fdb Browse Here I have no idea what to do so just click on Copy and Open File and the program opens; however, I have to do this each time I open my file. The file is already copied to the program and is listed under File at the bottom of the dialog box. 3. I am getting a dialog box when I try to back-up that says "Error opening Backup user file. Would you like to try it again?" Clicking on "yes" or "no" does nothing so I click on "Quit". Consequently, I can't back up. I don't want to use the File management as I can't back up before I use it. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
