Pat Jones wrote: > 1. After installing Legacy the program will not accept my Customer > number so I can't get to the Deluxe edition. > > 2. I get a dialog box when I try to open the Family File that says: > Open Family File > To open this Legacy family file, it needs to be copied from the CD > (or other non-writeable media) to your hard drive. Legacy can do this > if you would like. > 1)Select below where you would like to copy the file to. > 2)Click on the "Copy and Open File" button to proceed. > > The family file you are trying to open: > X:\Sample.fdb > > Copy the family file to: > C:\LEGACY\Data\Pat\05 03 10-9.fdb Browse > > Here I have no idea what to do so just click on Copy and Open File > and the program opens; however, I have to do this each time I open my > file. The file is already copied to the program and is listed under > File at the bottom of the dialog box. > > 3. I am getting a dialog box when I try to back-up that says "Error > opening Backup user file. Would you like to try it again?" Clicking > on "yes" or "no" does nothing so I click on "Quit". Consequently, I > can't back up. I don't want to use the File management as I can't > back up before I use it. > > > Pat,
I have now replied twice to your off-list emails on this subject, have you yet received either - if not have you checked you junk folder. I have not been notified that they have bounced. Ron Ferguson _____________________________________________________ *New* Tutorial: Add Location Pins to Google Earth http://www.fergys.co.uk Includes the family tree for Alan J Grimshaw And the Fergusons of N.W. England Follow me on twitter http://twitter.com/ronfergy ____________________________________________________ Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
