Excellent advice has already been posted about how to respond (or more 
accurately, not respond) to list "troublemakers."

I would like to add two comments, however:

Any mailing list is what the users make of it.  If one has a question and 
doesn't ask it, or has a potential solution and doesn't offer it, then one is 
essentially contributing to the negative reputation, IMO.  One might also be 
saying, in effect, "I'm useless (or too dumb).  I don't matter.  I have no 
control.  I don't want to help."  I'd rather be saying to myself "I need help. 
I think there may be someone out there who can help me. Or, I don't know if 
this will help anyone, but just in case..."

One of the things I really like about this list is its international 
membership.  We have to remember that although we all write (and presumably 
speak) English, it is not the same language throughout the world.  I have seen 
some of the most helpful people on this list accused of rudeness when all that 
happened was the use of an idiom that I had not heard before, or what appeared 
to me to be a cultural difference in the directness with which one makes a 
statement. 

Being direct/blunt is not the same as being rude, although I know many of us, 
perhaps particularly here in the US, have a problem differentiating those two 
concepts.

Connie













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