Paul, I've followed your thread, and my opinion is you have a problem that is not easily replicated, nor is it one I've ever experienced (I use SourceWriter exclusively), except when I used the Source or Event Clipboard and didn't pay enough attention to what I was saving in Detail. In other words, the only way I can replicate your problem is to make a human error.
I'm not saying that's what happened to you, but as you probably know, intermittent problems that only a handful of users experience are the hardest to identify a cause and fix. Connie --- On Wed, 10/13/10, Paul Underwood <dan_c...@yahoo.co.uk> wrote: > Hi > > Thanks to all those who responded to this thread, trying to > help me sort out the problem of random data loss from Source > Details. > > I contacted Legacy Technical Support on 3rd October, who > acknowledged to say a substantive reply would follow. Today, > 12th October, I received the following reply. > > "I would first try importing into a new Legacy file and see > how it goes with the Source Details. If that doesn't fix it, > then restore from a good backup copy" > > That's what I like - technical help! Of course the backup > copies taken will have also copied the losses over an > unknown period. > > It seems from other threads that other users are > experiencing difficulties with the latest versions of the > program. I wonder if complications due to SourceWriter are > implicated? > > Paul U Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
