Hi everyone, Thanks for all the info. However, I still cannot get legacy to find the files. The files are all stored in C:\Users\User\Document\Ancestry\'family file name' [there are several folders of family file names - Bridgeford, Wood, Main, Noonan, etc etc. I have set the picture files in Options/Customise page to the same link - but when a missing file is shown with the blue question mark, Legacy will not search there - but looks for the external hard drive E. I can search for the file myself and find it. But - I have far too may files to do this all manually. Why does the Legacy picture finder not search the C drive and look for the files? It certainly used to do this prior to Windows7!!!! And, why does it not search for the files in the default location? Regards,
Mike Bridgeford (M.B.A.,B.Sc. Mech. Eng.,F.S.A.I.Mech.Eng.,M.S.A.I.M.M.,Pr.Eng.) P.O. Box 325 Plettenberg Bay 6600 South Africa tel: +27445359434 fax: +27865151814 email: [email protected] alt1 email: [email protected] alt2 email: [email protected] mobile: +27832667634 DISCLAIMER: This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of the company. -----Original Message----- From: Sherry/Support [mailto:[email protected]] Sent: 29 December 2010 06:30 PM To: [email protected] Subject: Re: [LegacyUG] Probelms changing to Windows 7 Actually, I've found that if I use the option to let Legacy search after moving from one computer to another, it amazingly relinks *everything* that didn't have a name change. This is one of the reasons why we recommend multimedia files be kept in their respective sub-folders in Legacy - when you switch computers or share your files with someone else who has Legacy, there are absolutely *no* problems with the files going missing, unless you forget to copy them over or send them! Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Dec 29, 2010 at 8:04 AM, Richard Van Wasshnova <[email protected]> wrote: > Mike, > > Go to: Options> Customize> Locations> Click on the button: View > Current List of Multimedia Locations. > All paths should begin with C:\Legacy\ the Docs or Picture or Sounds or > videos. > Is Legacy installed at C:\Legacy\ ? > > When you see the "Question Mark" icon you should never select "Have > Legacy Search for the File"!!!! > This button is totally useless in Legacy as it says Legacy cannot find > the file then asks if you want Legacy to search for the file. > Duh!! > > Hope this helps. > > -- > Richard Van Wasshnova > http://www.gencircles.com/users/vanwasshnova > http://gw.geneanet.org/vanwasshnova > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

