Sherry, After moving from one computer to another, didn't you first restore your datafile AND all the multimedia files to the same directory path as they were in on the original computer? That's the way I always do it. So did your multimedia really NEED finding?
I just now renamed a subdirectory C:\Legacy\Pictures\vanwasshnova then clicked on someone's Picture Gallery. He had 4 "?" icons. When I clicked on the first one it said "Legacy cannot find the file' do I want Legacy to search for the file - yes. Guess what? Legacy can't find the file!! The file goes bye-bye. And then there were 3. Tried same on next fine. Same results. And then there were 2. The last 2 cannot be found either by Legacy or by Legacy but they are still in the gallery. I go to another person with 6 "?" icons which can't be found but at least they didn't dis-appear. After I rename my subdirectory back to original 8 out of 10 pictures are restored. Fortunately I had a backup. That is a BUG. -- Richard Van Wasshnova On Wed, Dec 29, 2010 at 8:29 AM, Sherry/Support <[email protected]> wrote: > Actually, I've found that if I use the option to let Legacy search > after moving from one computer to another, it amazingly relinks > *everything* that didn't have a name change. > > This is one of the reasons why we recommend multimedia files be kept > in their respective sub-folders in Legacy - when you switch computers > or share your files with someone else who has Legacy, there are > absolutely *no* problems with the files going missing, unless you > forget to copy them over or send them! > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Wed, Dec 29, 2010 at 8:04 AM, Richard Van Wasshnova > <[email protected]> wrote: >> Mike, >> >> Go to: Options> Customize> Locations> Click on the button: View >> Current List of Multimedia Locations. >> All paths should begin with C:\Legacy\ the Docs or Picture or Sounds or >> videos. >> Is Legacy installed at C:\Legacy\ ? >> >> When you see the "Question Mark" icon you should never select "Have >> Legacy Search for the File"!!!! >> This button is totally useless in Legacy as it says Legacy cannot find >> the file then asks if you want Legacy to search for the file. >> Duh!! >> >> Hope this helps. >> >> -- >> Richard Van Wasshnova >> http://www.gencircles.com/users/vanwasshnova >> http://gw.geneanet.org/vanwasshnova >> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
