On Fri, 25 Feb 2011 13:30:09 -0700, Howard Cady <[email protected]>
wrote:

>This sounds like an important enough problem that the Users Group and Legacy
>Support should know the required fix.  Please keep us informed. It seems
>like the obvious "File Maintenance" > "Check/Repair" solution should have
>been a fix and we need to know why it failed.

Here are my findings as sent to kb (summarized):

>As suspected, the topmost individual going up the chain has 5 sets of
>parents. One set (UNKNOWN & UNKNOWN) is marked as preferred. As a result,
>going up the chain, which follows preferred parents, stops at UNKNOWN and
>UNKNOWN. So, technically speaking, there is nothing wrong with the
>database pointers ... there are just too many of them!

I don't know why kb has so many extra marriages and sets of parents in
his database. I wonder if this isn't a problem with Intellishare? I will
have to leave that for users of Intellishare to discuss, since that is
not my area of expertise.

--

Dennis Kowallek (LTools)
http://zippersoftware.com/ltools/index.htm
http://groups.yahoo.com/group/ltools

P.S. Post in plain text if you want me to read it...



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