Georgia, I should have also reminded you to follow all the other instructions in Legacy Troubleshooting before trying to see if the deletions have made a difference. Especially repeating the runs of File Maintenance until you do not get an error report.
Ron Ferguson http://www.fergys.co.uk/ -----Original Message----- From: Georgia Sent: Thursday, November 10, 2011 11:53 PM To: [email protected] Subject: Re: [LegacyUG] Timeline Error Ron: I found all the timelines, including the one I created, in the Timeline folder, per your directions. I was able to open them but, of course, the formatting was crazy. I deleted the two .usr files related to Timelines, went back to Legacy, did another file maintenance/check repair but when I go to an individual's chronology and try to add a timeline, I still get the same error message. What do you suggest next? Georgia On 11/10/2011 3:38 PM, Ron Ferguson wrote: > Georgia, > > In the Legacy folder you should see two usr files relating to timelines > Timeline.usr and TimelineFiles.usr the first for charts and the second for > reports, I would just delete these, at least for starters. > > You also that there are no Timelines, where have you looked? The timelines > are stored in the C:\Legacy\Timeline folder (by default). They can be > opened > in Notepad (or any text reader) by right clicking and selecting your text > reader by using 'Open With'. Now if there are none in this folder, or the > folder is not in the Legacy folder, then that may be your real problem! > > Ron Ferguson > http://www.fergys.co.uk/ > > -----Original Message----- > From: Georgia > Sent: Thursday, November 10, 2011 10:56 PM > To: [email protected] > Subject: Re: [LegacyUG] Timeline Error > > Ron: > > Okay, this helps me understand why it might have lost "my" timeline but > why did the others go away (the standard ones that Legacy supplies)? > > And to the specific instructions: > > When I go to "My Computer" and then to my C drive and then to Legacy, I > find a long list and perhaps dozens of files with the.usr extension. Do > I manually delete each of these? Some show up in black and some are > blue. Why the difference? > > Georgia > > On 11/10/2011 2:28 PM, Ron Ferguson wrote: Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

