I have Legacy 7.5.0.180, Mar 29 2012 build running on a Windows 7 laptop - AMD
Phenom II N640 dual-core 2.9GHz w/ 4gb RAM, 64 bit OS .
Last night I discovered that my Family Group Sheet and Individual Reports were
coming up blank. All other reports seem to be OK and I have to exit Legacy and
re-enter in order for the GS/Indiv reports to repopulate with data. After
experimenting, I think I've narrowed it down to adding a source to an event. I
have tried different events and sources and it SEEMS to be the source that
triggers the problem.
So far I have done the following: (tested after each step but problem was still
there)
1. Run all the file maintenance tools.
2. Run scandisk and other system utilities.
3. Saved as a Legacy file with a new name, imported it, but got same results.
(kept getting the window that asked if you want to save the current event or
import the new one which had nothing in the sentence fields -- I told it to
save the one that was populated with the defaults )
4. Still had the problem so r estored the events Master List.
5. Uninstalled Legacy and copied over ONLY the fdb, fg, and nc files. (did this
twice with and without the tc, ~rc3, ~rgd, ~ppl files)
6. Opened several previous backups but have same problem.
The interesting thing is that after doing a clean reinstall of Legacy I opened
the sample file and the reports were OK.
Opened MY file, reports OK, entered an event, reports OK, added a source -- NO
DATA in the FG/Indiv reports.
Closed my file, opened the Sample file -- NO DATA in the FG/Indiv reports !!!
As I'm having the same issue with some previous backups I don't know if
something has been corrupted for some time and I just didn't notice it or if
there is something else wrong.
HELP !!!! I don't know where to go from here and am hoping someone has an
answer before I contact tech support .
Regards,
Kathleen
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
