Thanks Brian - That worked - the funeral director will be very happy when I meet with him tomorrow.
As usual - Legacy support is superb. Jackie On 4/7/2012 6:24 PM, Brian/Support wrote: > 1. If you close then restart Legacy you should be able to get the > reports to work so long as you do not first open the sources. > > 2. A fix was issued to our testers early today. So far it seems to be > working so the next update will include that fix. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous correspondence. > Thanks. > > On 07/04/2012 6:44 PM, Jackie King wrote: >> I am also having the same problem - on vista here. It was kind of bad >> timing - I needed the report for a family obit. >> >> On 4/7/2012 3:53 PM, Bob McEwan wrote: >>> I am having the same issue is there going to a fix for this >>> >>> Bob >>> >>> On 05/04/2012 1:40 PM, J&K O'Neill wrote: >>>> I have Legacy 7.5.0.180, Mar 29 2012 build running on a Windows 7 >>>> laptop - AMD Phenom II N640 dual-core 2.9GHz w/ 4gb RAM, 64 bit OS. >>>> >>>> Last night I discovered that my Family Group Sheet and Individual >>>> Reports were coming up blank. All other reports seem to be OK and I >>>> have to exit Legacy and re-enter in order for the GS/Indiv reports to >>>> repopulate with data. After experimenting, I think I've narrowed it >>>> down to adding a source to an event. I have tried different events >>>> and sources and it SEEMS to be the source that triggers the problem. >>>> >>>> So far I have done the following: (tested after each step but problem >>>> was still there) >>>> >>>> 1. Run all the file maintenance tools. >>>> >>>> 2. Run scandisk and other system utilities. >>>> >>>> 3. Saved as a Legacy file with a new name, imported it, but got same >>>> results. (kept getting the window that asked if you want to save the >>>> current event or import the new one which had nothing in the sentence >>>> fields -- I told it to save the one that was populated with the defaults) >>>> >>>> 4. Still had the problem so restored the events Master List. >>>> >>>> 5. Uninstalled Legacy and copied over ONLY the fdb, fg, and nc files. >>>> (did this twice with and without the tc, ~rc3, ~rgd, ~ppl files) >>>> >>>> 6. Opened several previous backups but have same problem. >>>> >>>> The interesting thing is that after doing a clean reinstall of Legacy >>>> I opened the sample file and the reports were OK. >>>> >>>> Opened MY file, reports OK, entered an event, reports OK, added a >>>> source -- NO DATA in the FG/Indiv reports. >>>> >>>> Closed my file, opened the Sample file -- NO DATA in the FG/Indiv >>>> reports !!! >>>> >>>> >>>> As I'm having the same issue with some previous backups I don't know >>>> if something has been corrupted for some time and I just didn't >>>> notice it or if there is something else wrong. >>>> >>>> HELP !!!! I don't know where to go from here and am hoping someone >>>> has an answer before I contact tech support. >>>> >>>> Regards, >>>> >>>> Kathleen >>>> >>>> >>>> >>>> Legacy User Group guidelines: >>>> http://www.LegacyFamilyTree.com/Etiquette.asp >>>> Archived messages after Nov. 21 2009: >>>> http://www.mail-archive.com/[email protected]/ >>>> Archived messages from old mail server - before Nov. 21 2009: >>>> http://www.mail-archive.com/[email protected]/ >>>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >>>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>>> and on our blog (http://news.LegacyFamilyTree.com). >>>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Archived messages from old mail server - before Nov. 21 2009: >>> http://www.mail-archive.com/[email protected]/ >>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>> and on our blog (http://news.LegacyFamilyTree.com). >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >> our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). 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