As Mike said, anytime you have problems with the formatting of a report, just click on the Reset button in the lower right corner of the main report window.
I noticed this morning that it took a couple of clicks and I had to close Legacy and reopen it for the FGR to format correctly. Several of the reports in this build have formatting problems, but it's really an easy fix. FYI, File maintenance and exporting to a new Family File only affects the Family File and not any of the features in Legacy. The Master Lists would have nothing to do with report formatting. Doing a clean install - i.e., uninstalling Legacy and deleting the folder - would resolve the problem because you deleted the offending usr file, thus resetting the report options (which is what the "Reset" button does). Doing the clean install is like killing a gnat with a shotgun! If the reset button and closing and reopening Legacy doesn't work, we would direct you to delete the specific .usr file - you'll find a list of which features the usr files relate to in the Help file in Legacy under "File Extensions" Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 5, 2012 at 10:40 AM, J&K O'Neill <[email protected]> wrote: > I have Legacy 7.5.0.180, Mar 29 2012 build running on a Windows 7 laptop - > AMD Phenom II N640 dual-core 2.9GHz w/ 4gb RAM, 64 bit OS. > > > > Last night I discovered that my Family Group Sheet and Individual > Reports were coming up blank. All other reports seem to be OK and I have to > exit Legacy and re-enter in order for the GS/Indiv reports to repopulate > with data. After experimenting, I think I've narrowed it down to adding a > source to an event. I have tried different events and sources and it SEEMS > to be the source that triggers the problem. > > > > So far I have done the following: (tested after each step but problem was > still there) > > 1. Run all the file maintenance tools. > > 2. Run scandisk and other system utilities. > > 3. Saved as a Legacy file with a new name, imported it, but got same > results. (kept getting the window that asked if you want to save the current > event or import the new one which had nothing in the sentence fields -- I > told it to save the one that was populated with the defaults) > > 4. Still had the problem so restored the events Master List. > > 5. Uninstalled Legacy and copied over ONLY the fdb, fg, and nc files. (did > this twice with and without the tc, ~rc3, ~rgd, ~ppl files) > > 6. Opened several previous backups but have same problem. > > > > The interesting thing is that after doing a clean reinstall of Legacy I > opened the sample file and the reports were OK. > > Opened MY file, reports OK, entered an event, reports OK, added a source -- > NO DATA in the FG/Indiv reports. > > Closed my file, opened the Sample file -- NO DATA in the FG/Indiv reports > !!! > > > As I'm having the same issue with some previous backups I don't know if > something has been corrupted for some time and I just didn't notice it or if > there is something else wrong. > > HELP !!!! I don't know where to go from here and am hoping someone has an > answer before I contact tech support. > > > > Regards, > > Kathleen Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
