Sherry, I wrote that the bug is not that a printer driver is required. The bug is that we only get the error msg sometimes and even when we already have the driver installed. If we have a driver installed, we should not get an error msg. BUT WE DO SOMETIMES. JimS
On 09/13/2012 10:25 AM, Sherry/Support wrote: > As I wrote before, it is *not* a bug. There is nothing to fix. What we > use to format reports *requires* a printer driver be installed on the > computer, even if there is no physical printer, so that the report can > be formatted per the printer specs, including paper sizes that the > printer will handle. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Thu, Sep 13, 2012 at 12:20 AM, Karen and Jim<[email protected]> wrote: > >> Ron, >> >> Yes, Ron, I've found a easy work-around that >> temporarily fixes this bug. I simply reboot Legacy >> and the bug goes away. Since this PC is now >> on 24/7, the bug hasn't returned. >> I don't expect Legacy to fix this bug in v. 5. >> And I understand Legacy's need to use Windoz >> printer driver to display Reports on screen. >> That is fine with me. My work-around works >> satisfactorily for me. Problem solved. >> >> JimS >> > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
