On 9/14/2012 5:29 AM, Gene Young wrote: > On 9/13/2012 11:19 PM, Karen and Jim wrote: >> Sherry, >> I wrote that the bug is not that a printer >> driver is required. The bug is that we >> only get the error msg sometimes and >> even when we already have the driver >> installed. If we have a driver installed, >> we should not get an error msg. >> BUT WE DO SOMETIMES. >> JimS >> >> >> On 09/13/2012 10:25 AM, Sherry/Support wrote: >>> As I wrote before, it is *not* a bug. There is nothing to fix. What we >>> use to format reports *requires* a printer driver be installed on the >>> computer, even if there is no physical printer, so that the report can >>> be formatted per the printer specs, including paper sizes that the >>> printer will handle. >>> >>> >>> Sincerely, >>> Sherry >>> Technical Support >>> Legacy Family Tree >>> >>> >>> On Thu, Sep 13, 2012 at 12:20 AM, Karen and Jim<[email protected]> wrote: >>> >>>> Ron, >>>> >>>> Yes, Ron, I've found a easy work-around that >>>> temporarily fixes this bug. I simply reboot Legacy >>>> and the bug goes away. Since this PC is now >>>> on 24/7, the bug hasn't returned. >>>> I don't expect Legacy to fix this bug in v. 5. >>>> And I understand Legacy's need to use Windoz >>>> printer driver to display Reports on screen. >>>> That is fine with me. My work-around works >>>> satisfactorily for me. Problem solved. >>>> >>>> JimS >>>> > > Given the fact that, of all the thousands of Legacy users, you are the > only one who is having this problem as a recurring event, I would posit > that the problem lies with your system, NOT with Legacy. >
Thank you Gene. I hope he will quit his whining. -- Tim Rosenlof Utah, USA Swedish Research Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
