7.5.0.267 from August 13th.
Michele From: Ron Ferguson [mailto:[email protected]] Sent: Saturday, August 17, 2013 8:27 AM To: [email protected] Subject: RE: [LegacyUG] Is this possible? Michelle, Possibly not, but you do not say which is your last version. Ron Ferguson Sent from my Xperia™ smartphone Michele Lewis <[email protected]> wrote: Is it possible to go back to the previous Legacy version before this last update? The last update did something to my Legacy file and I can’t fix it. Tech support worked on it for quite a while yesterday and they can’t figure it out. In a nut shell, my main file is okay. However, if I try to export, whether to another Legacy file or a GEDCOM, the resulting file is corrupt. I get an error 3021 if I try and use the clipboard to copy an event. It doesn’t matter what I tell the program to export or not export. It gets even better… If I try and open the exported GEDCOM using RootsMagic, the RM file then has an error. I can see the list of names on the left side but if I click on anyone nothing happens at all. This is definitely an exporting issue because my main file remains perfectly okay. I can copy and paste events to my heart’s content. The problem I am having is that I have lost 2 full days of work and I am working on a project with a deadline. If I can’t get this resolved, I am going to have to switch over to RootsMagic for this project which I do not want to do. I am just not familiar enough with RM and that means I will be going very S L O W. Michele Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
