Paul, Yes you can reinstall previous versions, but Michelle is talking about updates - quite different.
Past posts are in the LUG Archives, details at the end of every post. Ron Ferguson Sent from my Xperia™ smartphone Paul Gray <[email protected]> wrote: >Michele, > > > >I’ve looked at the archive and can’t find it, but I know I’m not dreaming. It >might very well have been posted on the LegacyFS list, which unfortunately (no >idea why) does not have an archive. (I’ve deleted my copy of Legacy FS posts). > > > >Has anybody out there retained copies of LegacyFS posts from Aug 13 onwards? > > > >Paul > > > >From: Paul Gray [mailto:[email protected]] >Sent: August-17-13 8:59 AM >To: [email protected] >Subject: RE: [LegacyUG] Is this possible? > > > >Michele, > > > >I thought this was addressed in the last few days where someone from Legacy >support did say that it’s possible to download an older version, and providing >that you have a backup from that previous version, you could restore and >continue to use the older version. It was in the context of ‘what happens if >the latest update (Aug 13) which does a file conversion somehow corrupts the >file’. Not exactly your situation as your converted working file seems fine. > > > >I can’t find it in the archives but will continue looking. > > > >Paul Gray > > > >From: Michele Lewis [mailto:[email protected]] >Sent: August-17-13 6:06 AM >To: [email protected] >Subject: [LegacyUG] Is this possible? > > > >Is it possible to go back to the previous Legacy version before this last >update? The last update did something to my Legacy file and I can’t fix it. >Tech support worked on it for quite a while yesterday and they can’t figure it >out. In a nut shell, my main file is okay. However, if I try to export, >whether to another Legacy file or a GEDCOM, the resulting file is corrupt. I >get an error 3021 if I try and use the clipboard to copy an event. It doesn’t >matter what I tell the program to export or not export. It gets even better… >If I try and open the exported GEDCOM using RootsMagic, the RM file then has >an error. I can see the list of names on the left side but if I click on >anyone nothing happens at all. > > > >This is definitely an exporting issue because my main file remains perfectly >okay. I can copy and paste events to my heart’s content. The problem I am >having is that I have lost 2 full days of work and I am working on a project >with a deadline. If I can’t get this resolved, I am going to have to switch >over to RootsMagic for this project which I do not want to do. I am just not >familiar enough with RM and that means I will be going very S L O W. > > > >Michele > > > > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

