Paul,

Yes you can reinstall previous versions, but Michelle is talking about updates 
- quite different.

Past posts are in the LUG Archives, details at the end of every post.

Ron Ferguson


Sent from my Xperia™ smartphone

Paul Gray <[email protected]> wrote:

>Michele,
>
>
>
>I’ve looked at the archive and can’t find it, but I know I’m not dreaming. It 
>might very well have been posted on the LegacyFS list, which unfortunately (no 
>idea why) does not have an archive. (I’ve deleted my copy of Legacy FS posts).
>
>
>
>Has anybody out there retained copies of LegacyFS posts from Aug 13 onwards?
>
>
>
>Paul
>
>
>
>From: Paul Gray [mailto:[email protected]]
>Sent: August-17-13 8:59 AM
>To: [email protected]
>Subject: RE: [LegacyUG] Is this possible?
>
>
>
>Michele,
>
>
>
>I thought this was addressed in the last few days where someone from Legacy 
>support did say that it’s possible to download an older version, and providing 
>that you have a backup from that previous version, you could restore and 
>continue to use the older version. It was in the context of ‘what happens if 
>the latest update (Aug 13) which does a file conversion somehow corrupts the 
>file’. Not exactly your situation as your converted working file seems fine.
>
>
>
>I can’t find it in the archives but will continue looking.
>
>
>
>Paul Gray
>
>
>
>From: Michele Lewis [mailto:[email protected]]
>Sent: August-17-13 6:06 AM
>To: [email protected]
>Subject: [LegacyUG] Is this possible?
>
>
>
>Is it possible to go back to the previous Legacy version before this last 
>update?  The last update did something to my Legacy file and I can’t fix it.  
>Tech support worked on it for quite a while yesterday and they can’t figure it 
>out.  In a nut shell, my main file is okay.  However, if I try to export, 
>whether to another Legacy file or a GEDCOM, the resulting file is corrupt.  I 
>get an error 3021 if I try and use the clipboard to copy an event.  It doesn’t 
>matter what I tell the program to export or not export.  It gets even better…  
>If I try and open the exported GEDCOM using RootsMagic, the RM file then has 
>an error.  I can see the list of names on the left side but if I click on 
>anyone nothing happens at all.
>
>
>
>This is definitely an exporting issue because my main file remains perfectly 
>okay.  I can copy and paste events to my heart’s content.  The problem I am 
>having is that I have lost 2 full days of work and I am working on a project 
>with a deadline.  If I can’t get this resolved, I am going to have to switch 
>over to RootsMagic for this project which I do not want to do.  I am just not 
>familiar enough with RM and that means I will be going very S L O W.
>
>
>
>Michele
>
>
>
>
>
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
>Archived messages after Nov. 21 2009:
>http://www.mail-archive.com/[email protected]/
>Archived messages from old mail server - before Nov. 21 2009:
>http://www.mail-archive.com/[email protected]/
>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
>our blog (http://news.LegacyFamilyTree.com).
>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>
>
>
>
>Legacy User Group guidelines:
>http://www.LegacyFamilyTree.com/Etiquette.asp
>Archived messages after Nov. 21 2009:
>http://www.mail-archive.com/[email protected]/
>Archived messages from old mail server - before Nov. 21 2009:
>http://www.mail-archive.com/[email protected]/
>Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on 
>our blog (http://news.LegacyFamilyTree.com).
>To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>


Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

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