Thank you Michelle, I am not at home at present, so will contact you later.
Ron Ferguson Sent from my Xperia™ smartphone Michele Lewis <[email protected]> wrote: >7.5.0.267 from August 13th. > > > >Michele > > > > > >From: Ron Ferguson [mailto:[email protected]] >Sent: Saturday, August 17, 2013 8:27 AM >To: [email protected] >Subject: RE: [LegacyUG] Is this possible? > > > >Michelle, > >Possibly not, but you do not say which is your last version. > >Ron Ferguson > > >Sent from my Xperia™ smartphone > >Michele Lewis <[email protected]> wrote: > >Is it possible to go back to the previous Legacy version before this last >update? The last update did something to my Legacy file and I can’t fix it. >Tech support worked on it for quite a while yesterday and they can’t figure it >out. In a nut shell, my main file is okay. However, if I try to export, >whether to another Legacy file or a GEDCOM, the resulting file is corrupt. I >get an error 3021 if I try and use the clipboard to copy an event. It doesn’t >matter what I tell the program to export or not export. It gets even better… >If I try and open the exported GEDCOM using RootsMagic, the RM file then has >an error. I can see the list of names on the left side but if I click on >anyone nothing happens at all. > > > >This is definitely an exporting issue because my main file remains perfectly >okay. I can copy and paste events to my heart’s content. The problem I am >having is that I have lost 2 full days of work and I am working on a project >with a deadline. If I can’t get this resolved, I am going to have to switch >over to RootsMagic for this project which I do not want to do. I am just not >familiar enough with RM and that means I will be going very S L O W. > > > >Michele > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
