Michele,
I thought this was addressed in the last few days where someone from Legacy support did say that it’s possible to download an older version, and providing that you have a backup from that previous version, you could restore and continue to use the older version. It was in the context of ‘what happens if the latest update (Aug 13) which does a file conversion somehow corrupts the file’. Not exactly your situation as your converted working file seems fine. I can’t find it in the archives but will continue looking. Paul Gray From: Michele Lewis [mailto:[email protected]] Sent: August-17-13 6:06 AM To: [email protected] Subject: [LegacyUG] Is this possible? Is it possible to go back to the previous Legacy version before this last update? The last update did something to my Legacy file and I can’t fix it. Tech support worked on it for quite a while yesterday and they can’t figure it out. In a nut shell, my main file is okay. However, if I try to export, whether to another Legacy file or a GEDCOM, the resulting file is corrupt. I get an error 3021 if I try and use the clipboard to copy an event. It doesn’t matter what I tell the program to export or not export. It gets even better… If I try and open the exported GEDCOM using RootsMagic, the RM file then has an error. I can see the list of names on the left side but if I click on anyone nothing happens at all. This is definitely an exporting issue because my main file remains perfectly okay. I can copy and paste events to my heart’s content. The problem I am having is that I have lost 2 full days of work and I am working on a project with a deadline. If I can’t get this resolved, I am going to have to switch over to RootsMagic for this project which I do not want to do. I am just not familiar enough with RM and that means I will be going very S L O W. Michele Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
