Bobby, That is good to know. For my other lady the reset didn't work for her but changing her Windows settings to dashes to match Legacy did. It probably has to do with different computer configurations. I am not sure where you are located but the lady I was working with was in Australia.
Michele Technical Support mich...@legacyfamilytree.com www.LegacyFamilyTree.com -----Original Message----- From: Bobby Johnson [mailto:b...@brmemc.net] Sent: Friday, January 17, 2014 10:27 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Birth and Death dates in "Search the Internet" Thanks Michele. I checked my regional settings and they are correct. I fixed my problem by doing a reset of the custom settings. After going through each page of the customized settings to reset to my desired configuration the problem did not return. It doesn't make any difference if I use a "-" or "/" they both work OK. Bobby -----Original Message----- From: Michele/Support [mailto:mich...@legacyfamilytree.com] Sent: Friday, January 17, 2014 7:35 AM To: LegacyUserGroup@LegacyUsers.com Subject: RE: [LegacyUG] Birth and Death dates in "Search the Internet" Bobby, You need to look at your Windows Regional settings and make sure that Legacy and Windows are both using hyphens in the dates or they are both using slashes. This apparently is the trigger. I had a lady with this exact problem yesterday and when we changed her regional settings to match Legacy the date errors went away. If you have Windows 7, here are the instructions http://windows.microsoft.com/en-us/windows/change-country-region-setting#1TC=windows-7 Michele Technical Support mich...@legacyfamilytree.com www.LegacyFamilyTree.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
