On 21 Mar 2014 19:22, Joan wrote: > I am not expecting good news about my query, but thought I would give it a go. > My computer had everything removed by a Technician. All programs gone. Have > re-installed my Legacy. > When endeavouring to restore a family file, even though the disk showed files > on > it I could not get it to restore. > I followed the instructions but all that came up was a sample file. I made > sure > I had done a back up but it looks as though I didn’t do it correctly. > Any suggestions or do I just pull my hair out. Fortunately I do have some > early files on another program but had so much more on Legacy.
There are backups and then there are backups. What form does your backup take? Your answer dictates how the backup should be restored. Some backups are copies of files. Others, consolidate a group of files into a single backup entity. The former can just be re-copied back into the 'correct' place. The latter needs to go through a restoration procedure. We can not tell from the paucity of information given, which category you fit into. -- Regards, Mike Fry Johannesburg (g) Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
