Hello to Everyone Thank you all so much for advice regarding my problem. Updated to 7.5 then followed notes by James Terry and have now successfully restored my files. Am so happy and relieved. Much appreciate all your help. Kind regards Joan
To Margaret Thank you for information I am using V7 Used my backup CD. Don’t remember what files I selected – think it was both data and media. Joan From: Margaret Turner Sent: Sunday, March 23, 2014 10:16 AM To: [email protected] Subject: Re: [LegacyUG] Fw: Failed restore Joan, What version of legacy are you using? Version 7 or the new version 8. What steps did you follow when you were doing back ups? Joan, I have only V7 so this is how I could do a backup in two ways: 1. Using the menu option across the top of the screen File | Backup File Do you remember if you had Data Files selected and do you know which drive it save to (you mentioned a CD - is this your backup or the Legacy-purchased installation CD?) 2. When you closed your legacy program, and it may have prompted you to do a backup. This may help you to assist others in trying to solve your problems: http://windows.microsoft.com/en-au/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-vista :) Margaret On 22 March 2014 21:48, Joan <[email protected]> wrote: Had another try to install - I get the message this file doe not have an fdb extension. Hello Jenny When I put in disk to read it has a number of entries with dates and times backed up, doesn't have an extension. Info is stored on a CD To try and restore I followed the instructions in Legacy help. Regards Joan -----Original Message----- From: Jenny M Benson Sent: Saturday, March 22, 2014 9:56 PM To: [email protected] Subject: Re: [LegacyUG] Fw: Failed restore On 21/03/2014 17:22, Joan wrote: > I am not expecting good news about my query, but thought I would give it > a go. > My computer had everything removed by a Technician. All programs gone. > Have re-installed my Legacy. > When endeavouring to restore a family file, even though the disk showed > files on it I could not get it to restore. > I followed the instructions but all that came up was a sample file. I > made sure I had done a back up but it looks as though I didn’t do it > correctly. > Any suggestions or do I just pull my hair out. Fortunately I do have > some early files on another program but had so much more on Legacy. A bit more detail would be helpful. What is the FULL filename (including extension) of the backup file you are trying to restore? Where is the backup file stored? Step-by-step, exactly what did you do to attempt to restore it? -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
