On 04 Jun 2014 05:55, JV Leavitt wrote: > It's too bad we are not allowed to send screen shot images with our emails > here. I'm just now looking in at this thread, but suspect that a screen > image showing the problem might have brought a better response to your > inquiry.
In a lot of cases this is true, but in this particular case, I don't think an image would help. It's like trying to prove a negative. How can an image show that a mouse click has failed? Rather than clutter the list up with images - remember, everyone gets to see everything - why can't someone at Support set up a Dropbox-like address to which every registered use is subscribed. Then the complainant could take a screen-shot (no stupid single-page Word documents with a picture on them) and upload it. Those interested can then retrieve the image and comment as usual. The chosen are needs some management to clean out those images that are no longer relevant. -- Regards, Mike Fry Johannesburg Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
