This has been covered before. There is a backup of Install.log. Copy that back to the Legacy Family Tree folder and then run Wise Uninstall. It has worked for me.
On Friday, June 6, 2014 8:42 PM, Stanley Mitchell <[email protected]> wrote: Hi all, A few days ago I reported the problems I was having with the update to 8.0.0.427 on this machine (Win7-x64). Today I tried uninstalling Legacy8 using control panel. Again I see a Windows error from the Program Compatibility Assistant, and I selected the option to "use recommended settings." But the program did not uninstall - it remains listed in "Programs and Features." When I try to uninstall it again, there is a message box which says "Could not open INSTALL.LOG file" from Wise Uninstall. I've done "brute force" removals of applications before, so I will be able to clean up my system. I had high hopes for version 8, but my experience leaves me dismayed and disappointed. -Stan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
