I had always understood, for years, that it’s always best to uninstall any application using it’s innate un-installation feature (many programs don’t have that) … and to use the control panel to un-install only as a secondary resort.
From: Stanley Mitchell [mailto:[email protected]] Sent: Saturday, June 07, 2014 9:42 AM To: [email protected] Subject: Re: [LegacyUG] Legacy 8 uninstall fails Thanks for some of your suggestions. Here is what worked for me, in case anyone else might need a similar remedy. Apparently, my mistake was using Control Panel to remove Legacy8, on two different machines that failed (Win7 & Win8). To recover, go to "\Program Files (x86)\Legacy8\Backup" and copy Install.log to "\Program Files (x86)\Legacy8" (you will need admin privileges). Then, run the Uninstall command from the Legacy folder in program manager. We each have certain expectations of the software which we install on our computers. My minimal expectation is that the program can be seamlessly installed, updated, and removed. Those are the very basics of software product development. To me, Legacy doesn't cut it. The Wise Installer which Legacy uses for its installer, was discontinued by Symantec in 2011 (Wikipedia <http://en.wikipedia.org/wiki/Wise_%28software%29> ). There are many Windows installation tools available which have kept up with the evolution of the Windows platform (XP->Vista->Win7->Win8). Even Microsoft has had a free open-source installer called WIX <http://en.wikipedia.org/wiki/WiX> available for the last 10 years. It seems rather short-sighted to limp along with an obsolete tool. -Stan <snip> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
