Re: [LegacyUG] Deleting and reinstalling Legacy

Thu, 06 Jul 2017 22:52:23 -0700

June

Realised I didn't mention the most common reason for Legacy not being recognised. It's been blocked by your anti-virus program which has quarantined or deleted the Legacy.exe file.
Reinstalling Legacy usually fixes it. For some reason it isn't deleted the second time.

Cathy

Cathy Pinner wrote:

June,
Have you been in contact with Support?
Legacy should be installed to the Program Files folder on your computer.
Your data can be wherever you like.
Programs are uninstalled, not deleted.

There are instructions for a complete uninstall here:
<http://support.legacyfamilytree.com/article/AA-00926/14/Tips-and-How-Tos/Uninstall-how-to-do-a-complete-and-totally-clean-removal-of-Legacy.html>

It concludes with where your data will be IF you've been using the
Legacy defaults for data BUT if you haven't, then you should know
where they are and they'll still be there.

Then there is a link to how to reinstall.

Cathy

June wrote:


Due to a problem with my computer which will no longer recognise the
pathway or point to Legacy – I need to delete it. However if I do will
I lose all t he data?

I intend to reinstall it but save it to a different place so my
computer will be able to find it.

Thanks - June


Friday, 7 July 2017 1:25 PM
June,
Have you been in contact with Support?
Legacy should be installed to the Program Files folder on your computer.
Your data can be wherever you like.
Programs are uninstalled, not deleted.

There are instructions for a complete uninstall here:
<http://support.legacyfamilytree.com/article/AA-00926/14/Tips-and-How-Tos/Uninstall-how-to-do-a-complete-and-totally-clean-removal-of-Legacy.html>

It concludes with where your data will be IF you've been using the Legacy defaults for data BUT if you haven't, then you should know where they are and they'll still be there.

Then there is a link to how to reinstall.

Cathy

June wrote:
Friday, 7 July 2017 11:11 AM

Due to a problem with my computer which will no longer recognise the pathway or point to Legacy – I need to delete it. However if I do will I lose all the data?

 

I intend to reinstall it but save it to a different place so my computer will be able to find it.

 

Thanks - June

Friday, 7 July 2017 10:37 AM
Jane,

Autosomal DNA tests aren't under the DNA symbol in Legacy as the results are very different and can't be entered with a few numbers. People are adding an Event and attaching the results file or recording where they've stored it. The results are several MB.

Some are also using Events to keep track of matches.
With Legacy 9 people are using Hashtags.
There's been quite a lot of discussion on this in the Facebook Legacy User Group.

Cathy

J.M. "Jay" Ingalls  wrote:

Friday, 7 July 2017 12:07 AM

Jane,

Still using version 8. I add to name suffix box, "DNA Chr 1 match to Jay", etc. Can search for and create list of people with "DNA data, Chr 1, Match to Jay" matches in my data. Works, but would like to be able to include a lot more of the DNA match data.

Also is visible in reports and books sent to cousins and other researchers.

Anyone have a really good way of doing this in Version 9?

Must be able to easily search all the DNA data in Legacy!

I can not handle using extensive DNA spreadsheet data and updating. Expect Legacy to do that for me.

Jay

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On 7/6/2017 10:51 AM, Jane Sarles wrote:


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