Pauline,
I agree that My Heritage subscription plans were very confusing as they
are split between trees and real records. I think they've made them a
little clearer and have some plans that include both the trees and the
real records. Their practice of auto renewing without warning is also
irksome and I paid for a year I didn't need, want or use but I made sure
it didn't auto renew again. Whether you'd have any recourse at least for
the recent payment I don't know but it would be worth a try.
I don't have a MyHeritage subscription now as I cancelled early last
year as MH at that time had no unique data that I was interested in.
That may have changed.
I've just uploaded my Ancestry DNA to MyHeritage for free and a <250
people gedcom to go with it. They have very recently changed the policy
so that you can contact DNA matches without a subscription.
So within these boundaries, free means free.
Cathy
Pauline B. Cramer wrote:
I was reviewing a lot of comments about MyHeritage on the Legacy User
Group and ran across the comment Carrie Pillow wrote mentioning "you
can transfer your raw DNA to MyHeritage for free. You must have an
account with MyHeritage to do this but you can create a free account
which allows you to have a tree up to 250 people."
Sorry. Be wary of anything "free" from MyHeritage. My husband and I
first did autosomal testing with 23andMe in about 2013. They also had
a crude tool for entering family tree history. I detested the clunky
format and did not enter much data on it. Later, 23andMe informed us
they were no longer going to support family tree data, and they had
sent our DNA and family tree data to MyHeritage. That was in
February of 2014. I had previously opened an account on
WorldVitalRecords, and in February 2014, MyHeritage informed me that
WorldVitalRecords had been merged with MyHeritage, so in February
2014, MyHeritage said they had given us "a free empty MyHeritage
account for one year, which is a gift worth $119, for free, and we
would have access to World Vital Records and My Heritage both. The
Premium Plus account will not renew automatically. By creating your
family tree on our site, you will automatically receive your matches
for free. "
In February 2015, email from MyHeritage thanked me for purchasing an
annual bundle of data subscription plus PremiumPlus family site. You
have been charged US $99.95 ...We have upgraded our existing family
site Cramer Family Site to PremiumPlus. I had to request a new
password, because I had not been using it and had not recorded the
password. The next day, they sent another email starting with "An
error occurred while renewing your MyHeritage Data Subscription. It
was not possible to extend your subscription and it expired. " They
offered a MyHeritage Data subscription that will cots US $71.40 for
one year, instead of the usual $119.40. About two weeks later I
requested a new password again and tried entering data again, but did
not like the user interface. Again in Feb 2015, I requested a new
password. So I remember I put a few photos on the tree, but I really
did not like the data entry format. That was about the last time I
remember even looking at the MyHeritage website, until I started
noticing funny little orange icons turning up on my Legacy Family
Tree on my desktop computer.
Apparently my desktop computer was getting messages from MyHeritage
asking me to verify something someone else had entered on their trees,
and smart matches found my entries, which I found very annoying, since
whenever I saw these messages, my mind was always focused on something
else far away. I have been a subscriber to Ancestry.com for many
years, and I have been focusing on AncestryDNA and growing my trees on
Ancestry.com and on my Legacy Family Tree file, and looking for my
1000+ living cousins on AncestryDNA, and how I am connected to them,
and also on FTDNA and 23andMe. And I had no interest in working on
the old trees on MyHeritage. And I never considered buying DNA
analysis from My Heritage. But I noticed people on the Legacy Family
Tree user group talking about My Heritage DNA testing.
Unfortunately, a few days ago, Februrary 2018, I noticed an email from
MyHeritage saying I was charged $250.74. This shocked me because I
thought my subscription had expired. I asked my husband to check
charges. He had just paid it that morning. He also found we had paid
$238.80 in 2016, etc.. Which was another shocker. He immediately
sent an email cancelling the 2018 payment he had just made. It took a
couple of years to look at 5 years of paper trail. We appear to have
have charged over $750 for something I did not ask for in the first
place and did not like when I attempted to use it. I have been using
Legacy Family Tree for over 15 years, since 2002, but, if Legacy
Family Tree is now owned by My Heritage, my first impulse is just to
give up on genealogy.
Pauline
On 1/12/2018 1:43 AM, Carrie Pillow wrote:
You can transfer your raw DNA to MyHeritage for free. You must have
an account with MyHeritage to do this but you can create a free
account which allows you to have a tree up to 250 people.
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