I just found the message when I tried to send for a recovery email.  (I
have deleted my personal email.)

Failed to connect to MySQL: No connection could be made because the target
machine actively refused it. Failed to connect to MySQL: No connection
could be made because the target machine actively refused it. Unable to
query database in Error Handler INSERT INTO ErrorLog
(Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug) VALUES
('24013','Database failure~~string(52) \"SELECT * FROM Users WHERE
Email=\'**********\'\" ') ,'string(52) \"SELECT * FROM Users WHERE
Email=\'*************'\" ')

Perhaps this will help identify the problem.
Carolyn Smith

On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith <[email protected]> wrote:

> Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5" and
> cannot send a recovery email either.  I am very leery of trying anything,
> lest I lose the current file.
>
> Carolyn
>
> On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson <[email protected]>
> wrote:
>
>> I keep getting an error message and cannot backup to Legacy cloud 5.0.
>> Nor can I access the website for help.  Is anyone else having this problem
>> today?  I don't know what to do next.
>>
>> Thank you,
>>
>>
>> --
>> Sue Jamieson
>> www.suejamiesonhealingarts.com
>>
>> The Highland Center for Health and Healing
>> Worcester, Vermont 05682
>>
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>>
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>>
>>
>
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