There's a problem with the server at the moment (or was). When you get an error like this, that should be your first thought.
Note the cloud backup is just an extra backup. It shouldn't be your only backup and it shouldn't be your only backup off your computer.
Cathy Sue Jamieson wrote:
Were you able to get it to work for you? That's the same message I got, as well, but I didn't know what to do with it. I still don't. On Sat, Feb 24, 2018 at 6:56 PM, Carolyn Smith <[email protected] <mailto:[email protected]>> wrote: I just found the message when I tried to send for a recovery email. (I have deleted my personal email.) Failed to connect to MySQL: No connection could be made because the target machine actively refused it. Failed to connect to MySQL: No connection could be made because the target machine actively refused it. Unable to query database in Error Handler INSERT INTO ErrorLog (Err_Numb,Error,Err_Msg,Page,Referer_Page,Remote_IP,UID,Debug) VALUES ('24013','Database failure~~string(52) \"SELECT * FROM Users WHERE Email=\'**********\'\" ') ,'string(52) \"SELECT * FROM Users WHERE Email=\'*************'\" ') Perhaps this will help identify the problem. Carolyn Smith On Sat, Feb 24, 2018 at 6:48 PM, Carolyn Smith <[email protected] <mailto:[email protected]>> wrote: Yes, I, too, cannot connect to Legacy Cloud - Something like "Error 5" and cannot send a recovery email either. I am very leery of trying anything, lest I lose the current file. Carolyn On Sat, Feb 24, 2018 at 5:43 PM, Sue Jamieson <[email protected] <mailto:[email protected]>> wrote: I keep getting an error message and cannot backup to Legacy cloud 5.0. Nor can I access the website for help. Is anyone else having this problem today? I don't know what to do next. Thank you, -- Sue Jamieson www.suejamiesonhealingarts.com <http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682 -- LegacyUserGroup mailing list [email protected] <mailto:[email protected]> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> Archives at: http://www.mail-archive.com/[email protected]/ <http://www.mail-archive.com/[email protected]/> -- LegacyUserGroup mailing list [email protected] <mailto:[email protected]> To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com <http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com> Archives at: http://www.mail-archive.com/[email protected]/ <http://www.mail-archive.com/[email protected]/> -- Sue Jamieson www.suejamiesonhealingarts.com <http://www.suejamiesonhealingarts.com/> The Highland Center for Health and Healing Worcester, Vermont 05682
-- LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/[email protected]/
