I agree with Linda everyone needs to stop gripping. Either use the program or don’t.
Sent from my iPad > On Sep 17, 2018, at 10:00 PM, Donna Newell <[email protected]> wrote: > > I don’t think Ken, Dave and Geoff can do anything at this point. They now > owe their livelihood to MyHeritage, you can’t expect them to turn on their > employer. Users are just going to have to decide for themselves their best > course of action. Stay or bail. > > Sent from my iPad > >> On Sep 17, 2018, at 9:50 PM, CE WOOD <[email protected]> wrote: >> >> You totally miss the point! Legacy made its reputation on swift response >> from the programmers. Having now been acquired by MyHeritage, it is being >> milked for its reputation, which, as is an age-old tactic in such >> acquisitions, for its reputations. MyHeritage programmers were ludicrous; >> the company needed fresh blood, so acquired a reputable company, and is >> proceeding to eviscerate it while living off of it's reputation - for as >> long as that lasts. >> >> Perhaps, just perhaps, Lwegacy programmers are trying (desperately) to >> create a decent database for MyHeritage. >> >> If that happens to be the case (will I live so long), they are totally >> ignoring the concerns of the customers who made them such a prize that >> MyHeritage wanted to acquire them. >> >> It happens in all businesses. It is so sad that the knowledgeable customers >> who pushed Legacy to add new features and correct problems, have been >> ignored for too many years. Problems used to be fixed soon. That is no >> longer the case. Alas. >> >> >> CE >> >> >> From: LegacyUserGroup <[email protected]> on behalf of >> bobstree2 <[email protected]> >> Sent: Monday, September 17, 2018 5:48 PM >> To: Legacy User Group >> Subject: Re: [LegacyUG] Programmers? >> >> Great support reply, Michelle! >> >> Is 20 people in two months with major things they don't like, out of tens of >> thousands users, a large pct of unhappy users? I don't think so. >> >> If users feel there is a better product they should get off this forum and >> switch products. >> >> Let those who are here continue working together to keep this as the best >> product. I am tired of these complainer s. Nothing forcing them to stay. >> >> >> If they wish to stay and complain, then they should complain to the support >> group, not the users. >> >> >> >> >> >> -------- Original message -------- >> From: [email protected] >> Date: 9/17/18 4:01 PM (GMT-05:00) >> To: 'Legacy User Group' <[email protected]> >> Subject: Re: [LegacyUG] Programmers? >> >> Cindy, >> I am a little confused. You said you have been using Legacy for several >> years but you are having problems getting info on how to generate reports, >> publish etc. There have been no changes in how reports are generated (a few >> more options have been added to make the reports cooler). >> >> 1) On every screen in Legacy there is a Help button. If you click the Help >> button it will take you to the appropriate location in the Help File for >> that topic so that you don't have to search for what you are looking for. >> >> 2) Legacy 9 now includes the PDF version of the User's Guide. In previous >> versions this was a separate purchase. >> >> 3) We also have Knowledge Base articles that are searchable here >> http://support.legacyfamilytree.com >> >> 4) The Legacy videos (free) are here >> http://www.familytreewebinars.com/legacy_videos.php >> >> 5) You are a member of the mailing list and you can ask any questions here >> >> 6) If you are on Facebook there is a Legacy Users Group there that has over >> 18,000 members. You can join here >> https://www.facebook.com/groups/LegacyUserGroup/ >> >> Both of the Legacy Users Groups are monitored by some of the staff, beta >> testers, and translators. >> >> 7) Here is a collection of Legacy 101 articles >> http://news.legacyfamilytree.com/legacy_news/2018/05/compilation-of-legacy-101articles.html >> >> >> You can get most of your questions answered using these tools. If there is >> a question that you haven't been able to find the answer to you can email us >> at [email protected] or if you have a suggestion for a new >> feature you would like to see, you can submit it here >> https://legacyfamilytree.com/Suggest.asp >> >> Michele Simmons Lewis, CG® >> Legacy Educator >> Legacy Family Tree/MyHeritage >> [email protected] >> https://legacyfamilytree.com >> >> >> From: LegacyUserGroup <[email protected]> On Behalf Of >> Cindy Custer >> Sent: Monday, September 17, 2018 3:40 PM >> To: Legacy User Group <[email protected]> >> Subject: Re: [LegacyUG] Programmers? >> >> I have been using Legacy for several years and have over 1,000 names in my >> database. >> However, I also recently upgraded to Legacy 9 and have been having problems >> getting >> info on how to generate reports, publish, etc. >> >> If Legacy has been sold to someone else whose programmers are not going to >> be responsive >> I would consider moving to another platform or software if there is one as >> robust as Legacy. >> Any suggestions? >> >> >> >> >> --- >> This email has been checked for viruses by AVG. >> https://www.avg.com >> >> >> -- >> >> LegacyUserGroup mailing list >> [email protected] >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/[email protected]/ >> -- >> >> LegacyUserGroup mailing list >> [email protected] >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/[email protected]/
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