Legacy 10 has it's own big blue circle with a white "L. Hover your mouse over the icon, if it reads Legacy 9, delete it. That one won't work. Since you updated, you no longer have Legacy 9 on your computer. Go to Start, show all apps, scroll down to located the Legacy 10 icon. At least, that was all that I had to do. Then pinned it to Start and I dragged the icon to where I wanted it.
On Fri, Jun 14, 2024 at 1:33 PM sarah hughes <sarahl...@gmail.com> wrote: > I have just opened my Legacy 9 from the task bar where I keep it attached, > and to my horror my whole family tree has disappeared! All I get is that > silly sample one, and I have gone through the list that Legacy gave me, but > none of them come up with my tree. Even where I had it saved in my computer > files, there are just 2 sample files of that other silly tree. Please help. > as I need to upgrade to 10, but how can I when my tree has just disappeared > from everywhere? I was only using it the other day! Would resetting my > laptop to an earlier time help, please? It is Windows 11, and I had the > free Legacy 9 edition. > > On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <genea...@gmail.com> wrote: > >> Legacy 10 has been released and is free for everyone. It has all the >> Deluxe features for free. It has the same look and feel as Legacy 8 and >> 9. It has some new features and reports and tweaks to existing features >> and reports. >> The new features are listed on the renewed Legacy website. The full list >> is in this blog: >> < >> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html> >> >> It's advised to be running Windows 10 or Windows 11. Not all features >> are guaranteed to work on earlier Windows versions. >> Here's the things to do to make the process as trouble free as possible >> with some comments on where a few people out of the thousands who have >> updated have been encountering problems. Note it will overwrite Legacy >> 9. You can't run both versions as the settings are all locked to the >> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run >> File > File Maintenance > check/repair on your files. You should be >> doing this regularly to keep your database healthy. 2. Verify that there >> are no broken media links. Tools>Media Relinker You can fix them in >> Legacy 10 but you need to know they weren't caused by the upgrade. 3. >> Backup your family file and media files. Preferably make sure you also >> have these backups off your computer either in a cloud or on external >> drive. 4. Download 10 from the website. Some people encounter problems >> because a) they make a typo when entering their email address, b) the >> email goes to spam or doesn't arrive. If it doesn't arrive try a >> different email address c) the link in the email doesn't work and they >> need to copy and paste the link to their browser. >> 5. Install 10 and enjoy. Some people encounter problems with the >> installation because their security software blocks it or part of it. >> Pausing the security software during installation solves that. If >> concerned you can go into Aeroplane mode/come offline for the >> installation. If there is any problem after installation RESTART your >> computer and it is usually solved. Have fun, Cathy >> >> -- >> >> LegacyUserGroup mailing list >> LegacyUserGroup@legacyusers.com >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >> > -- > > LegacyUserGroup mailing list > LegacyUserGroup@legacyusers.com > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/legacyusergroup@legacyusers.com/ >
-- LegacyUserGroup mailing list LegacyUserGroup@legacyusers.com To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com Archives at: http://www.mail-archive.com/legacyusergroup@legacyusers.com/
