But my problem is that I can't update to Legacy 10, because I don't have Legacy 9 to upgrade it from. Sure, I could install Legacy 10, but then I would still have no tree there. I could create a gedcom from my Genes reunited tree, but as someone said, gedcom is the last resort! I have an external hard-drive plugged into my laptop, so perhaps it might be on there. But if it's gone from the laptop, it will probably be gone from there too! Should I reset laptop to an earlier time and see if it reappears, perhaps? Thank you, Sarah
On Fri, 14 Jun 2024 at 20:38, Linda G <[email protected]> wrote: > Legacy 10 has it's own big blue circle with a white "L. Hover your mouse > over the icon, if it reads Legacy 9, delete it. That one won't work. Since > you updated, you no longer have Legacy 9 on your computer. Go to Start, > show all apps, scroll down to located the Legacy 10 icon. At least, that > was all that I had to do. Then pinned it to Start and I dragged the icon > to where I wanted it. > > On Fri, Jun 14, 2024 at 1:33 PM sarah hughes <[email protected]> wrote: > >> I have just opened my Legacy 9 from the task bar where I keep it >> attached, and to my horror my whole family tree has disappeared! All I get >> is that silly sample one, and I have gone through the list that Legacy gave >> me, but none of them come up with my tree. Even where I had it saved in my >> computer files, there are just 2 sample files of that other silly tree. >> Please help. as I need to upgrade to 10, but how can I when my tree has >> just disappeared from everywhere? I was only using it the other day! Would >> resetting my laptop to an earlier time help, please? It is Windows 11, and >> I had the free Legacy 9 edition. >> >> On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <[email protected]> wrote: >> >>> Legacy 10 has been released and is free for everyone. It has all the >>> Deluxe features for free. It has the same look and feel as Legacy 8 and >>> 9. It has some new features and reports and tweaks to existing features >>> and reports. >>> The new features are listed on the renewed Legacy website. The full list >>> is in this blog: >>> < >>> https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html> >>> >>> It's advised to be running Windows 10 or Windows 11. Not all features >>> are guaranteed to work on earlier Windows versions. >>> Here's the things to do to make the process as trouble free as possible >>> with some comments on where a few people out of the thousands who have >>> updated have been encountering problems. Note it will overwrite Legacy >>> 9. You can't run both versions as the settings are all locked to the >>> same folder ...\Documents\Legacy Family Tree\_AppData\ folder 1. Run >>> File > File Maintenance > check/repair on your files. You should be >>> doing this regularly to keep your database healthy. 2. Verify that there >>> are no broken media links. Tools>Media Relinker You can fix them in >>> Legacy 10 but you need to know they weren't caused by the upgrade. 3. >>> Backup your family file and media files. Preferably make sure you also >>> have these backups off your computer either in a cloud or on external >>> drive. 4. Download 10 from the website. Some people encounter problems >>> because a) they make a typo when entering their email address, b) the >>> email goes to spam or doesn't arrive. If it doesn't arrive try a >>> different email address c) the link in the email doesn't work and they >>> need to copy and paste the link to their browser. >>> 5. Install 10 and enjoy. Some people encounter problems with the >>> installation because their security software blocks it or part of it. >>> Pausing the security software during installation solves that. If >>> concerned you can go into Aeroplane mode/come offline for the >>> installation. If there is any problem after installation RESTART your >>> computer and it is usually solved. Have fun, Cathy >>> >>> -- >>> >>> LegacyUserGroup mailing list >>> [email protected] >>> To manage your subscription and unsubscribe >>> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >>> Archives at: >>> http://www.mail-archive.com/[email protected]/ >>> >> -- >> >> LegacyUserGroup mailing list >> [email protected] >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/[email protected]/ >> > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe > http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ >
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