Sarah,
Go back to the article I mentioned before re finding a lost file. Here's
the link again.
<https://legacyfamilytree.com/help-center/?a=I-lost-my-family-file---id--K-I9BVL_R5SkFN6sY2Vaeg>
It will be there somewhere. When you find it, since you don't seem to be
good at finding your way around your computer, put it in the Legacy
default folder for data where the Sample file is, since you seem able to
find that. ...\Documents\Legacy Family Tree\Data\ folder.
Then set Options > Customise 1.2 to open your file automatically.
Save your data backup zips to a Google Drive folder and make sure you
know how to use your data backup with File > Restore File.
In the backup dialogue you will see you can set the folder for backups.
Cathy
sarah hughes <mailto:sarahl...@gmail.com>
Monday, 17 June 2024 7:33 PM
I thought I saved it to Google Drive, but can't find it, and so am
systematically going through every folder. I really do wish that when
I had found my Legacy 9, I just stuck with it! Do you thing either
uninstalling and reinstalling could help (tho I guess not), or
restoring pc to earlier time might help?
Thank you
hpete...@cox.net <mailto:hpete...@cox.net>
Monday, 17 June 2024 7:18 PM
Sarah
Are you using Windows 11
If so, you files may be in the cloud.
Just a thought
Henry
*From:*LegacyUserGroup <legacyusergroup-boun...@legacyusers.com> *On
Behalf Of *sarah hughes
*Sent:* Monday, June 17, 2024 5:48 AM
*To:* Legacy User Group <legacyusergroup@legacyusers.com>
*Subject:* Re: [LegacyUG] Tips for Updating to Legacy 10
Hi
Found my FT eventually, installed Legacy 10, but now I have no Legacy
tree again! I wish I'd stuck with the old one. I went to the folder
where I had saved it, and zilch! Only that silly sample file comes up.
I did try restart but that didn't help. Should I uninstall it, and
then reinstall it, or put PC back to an earlier time? I will also look
through all the other emails re Legacy 10, and see if there is
anything there to help me. Thank you
On Thu, 13 Jun 2024 at 04:03, Cathy Pinner <genea...@gmail.com
<mailto:genea...@gmail.com>> wrote:
sarah hughes <mailto:sarahl...@gmail.com>
Monday, 17 June 2024 6:48 PM
Hi
Found my FT eventually, installed Legacy 10, but now I have no Legacy
tree again! I wish I'd stuck with the old one. I went to the folder
where I had saved it, and zilch! Only that silly sample file comes up.
I did try restart but that didn't help. Should I uninstall it, and
then reinstall it, or put PC back to an earlier time? I will also look
through all the other emails re Legacy 10, and see if there is
anything there to help me. Thank you
Cathy Pinner <mailto:genea...@gmail.com>
Thursday, 13 June 2024 11:02 AM
Legacy 10 has been released and is free for everyone. It has all the
Deluxe features for free. It has the same look and feel as Legacy 8
and 9. It has some new features and reports and tweaks to existing
features and reports.
The new features are listed on the renewed Legacy website. The full
list is in this blog:
<https://news.legacyfamilytree.com/legacy_news/2024/06/the-new-legacy-family-tree-10-is-here-and-its-all-free.html>
It's advised to be running Windows 10 or Windows 11. Not all features
are guaranteed to work on earlier Windows versions.
Here's the things to do to make the process as trouble free as
possible with some comments on where a few people out of the thousands
who have updated have been encountering problems. Note it will
overwrite Legacy 9. You can't run both versions as the settings are
all locked to the same folder ...\Documents\Legacy Family
Tree\_AppData\ folder 1. Run File > File Maintenance > check/repair on
your files. You should be doing this regularly to keep your database
healthy. 2. Verify that there are no broken media links. Tools>Media
Relinker You can fix them in Legacy 10 but you need to know they
weren't caused by the upgrade. 3. Backup your family file and media
files. Preferably make sure you also have these backups off your
computer either in a cloud or on external drive. 4. Download 10 from
the website. Some people encounter problems because a) they make a
typo when entering their email address, b) the email goes to spam or
doesn't arrive. If it doesn't arrive try a different email address c)
the link in the email doesn't work and they need to copy and paste the
link to their browser.
5. Install 10 and enjoy. Some people encounter problems with the
installation because their security software blocks it or part of it.
Pausing the security software during installation solves that. If
concerned you can go into Aeroplane mode/come offline for the
installation. If there is any problem after installation RESTART your
computer and it is usually solved. Have fun, Cathy
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